Showing posts with label Diwali. Show all posts
Showing posts with label Diwali. Show all posts

Tuesday, October 22, 2024

Diwali Top 30 Consumer Companies in India with Customer Care Information

Diwali is a special time for shopping in India. Many people buy gifts and new products. Sometimes, we need help from companies. Here are 30 consumer companies that we often contact for help.

1. Flipkart

Summary: Flipkart is a big online shopping site. It sells clothes, electronics, and much more. They have many sales during Diwali.

Website: Flipkart

Customer Care: 1800 420 1111

2. Amazon India

Summary: Amazon India is another popular shopping site. It offers everything from books to gadgets. They have great deals for Diwali.

Website: Amazon India

Customer Care: 1800 3000 9009

3. Myntra

Summary: Myntra is famous for fashion. It has many clothing brands. People love shopping for new outfits during festivals.

Website: Myntra

Customer Care: 1800 102 3333

4. Snapdeal

Summary: Snapdeal is an online marketplace. It offers a variety of products at good prices. They have festive offers too.

Website: Snapdeal

Customer Care: 011 4533 3200

5. Paytm

Summary: Paytm is known for online payments. It also sells products. Many use it for quick transactions.

Website: Paytm

Customer Care: 1800 102 6480

6. Ola

Summary: Ola is a taxi service. People book rides through its app. It’s convenient for traveling during Diwali.

Website: Ola

Customer Care: 080 4665 5300

7. Uber

Summary: Uber is another popular taxi app. It offers quick rides and a good service. Many prefer it during festivals.

Website: Uber

Customer Care: 1800 102 4848

8. Zomato

Summary: Zomato is a food delivery service. It helps you order from your favorite restaurants. Perfect for Diwali treats!

Website: Zomato

Customer Care: 1800 102 2500

9. Swiggy

Summary: Swiggy is similar to Zomato. It delivers food fast. Many use it for celebrations and parties.

Website: Swiggy

Customer Care: 080 6746 6790

10. HDFC Bank

Summary: HDFC Bank is one of the top banks in India. It provides various banking services. Customers often contact them for help.

Website: HDFC Bank

Customer Care: 1800 267 6161

11. ICICI Bank

Summary: ICICI Bank offers many financial services. It is also very popular. Customers need help with accounts and loans.

Website: ICICI Bank

Customer Care: 1800 102 4242

12. SBI Bank

Summary: State Bank of India is a leading bank. It serves many customers across India. Help is needed often during busy times.

Website: SBI

Customer Care: 1800 425 3800

13. Axis Bank

Summary: Axis Bank provides various services. It is known for customer support. Many people contact them for help.

Website: Axis Bank

Customer Care: 1860 229 5577

14. HDFC Life

Summary: HDFC Life offers insurance plans. It helps customers secure their future. People contact them for queries about policies.

Website: HDFC Life

Customer Care: 1860 267 9999

15. Tata Sky

Summary: Tata Sky provides DTH services. People watch TV shows through their service. Help is often needed for connections.

Website: Tata Sky

Customer Care: 1860 120 6633

16. Dish TV

Summary: Dish TV is another DTH provider. It has many channels for entertainment. Customers reach out for installation help.

Website: Dish TV

Customer Care: 1800 575 1111

17. Lenovo

Summary: Lenovo makes laptops and PCs. It is popular among students and professionals. Customers ask for support and repairs.

Website: Lenovo

Customer Care: 1800 3000 7678

18. Samsung

Summary: Samsung sells electronics like phones and TVs. They are known for quality. Help is needed for product issues.

Website: Samsung

Customer Care: 1800 40 7267864

19. Xiaomi

Summary: Xiaomi offers smartphones and gadgets. It has many fans in India. Customers often need help with their devices.

Website: Xiaomi

Customer Care: 1800 103 6286

20. LG Electronics

Summary: LG makes home appliances and electronics. People buy their products for daily use. Customer support is often needed.

Website: LG Electronics

Customer Care: 1800 180 9999

21. Whirlpool

Summary: Whirlpool is known for washing machines and refrigerators. It offers many home appliances. Customers contact them for service requests.

Website: Whirlpool

Customer Care: 1800 208 1800

22. Philips

Summary: Philips provides health and home appliances. They have quality products. Customers often ask for help with their items.

Website: Philips

Customer Care: 1860 266 2454

23. Sony

Summary: Sony is a well-known electronics brand. They offer TVs, cameras, and gaming consoles. Customers seek support for their devices.

Website: Sony

Customer Care: 1860 180 1234

24. Tata Motors

Summary: Tata Motors makes cars and trucks. They are famous for their vehicles. Customers contact them for service and repairs.

Website: Tata Motors

Customer Care: 1800 209 7979

25. Maruti Suzuki

Summary: Maruti Suzuki is a popular car manufacturer. Many people buy their cars. They have good service support for customers.

Website: Maruti Suzuki

Customer Care: 1800 102 1800

26. Hero MotoCorp

Summary: Hero MotoCorp makes bikes and scooters. They are well-liked in India. Customers need help with their vehicles.

Website: Hero MotoCorp

Customer Care: 1800 266 0018

27. Bajaj Auto

Summary: Bajaj Auto is another vehicle manufacturer. It makes bikes and auto rickshaws. Customers reach out for support.

Website: Bajaj Auto

Customer Care: 1800 233 1900

28. Hindustan Unilever

Summary: Hindustan Unilever sells many consumer products. They make soaps, shampoos, and food items. Help is often needed for their products.

Website: Hindustan Unilever

Customer Care: 1800 103 5151

29. P&G

Summary: Procter & Gamble offers household products. They make laundry detergents and personal care items. Customers often ask for assistance.

Website: Procter & Gamble

Customer Care: 1800 210 1221

30. Nestlé

Summary: Nestlé is known for food products. They make chocolates, noodles, and baby food. Customers contact them for product queries.

Website: Nestlé

Customer Care: 1800 103 1947


Here’s a list of the top 10 customer complaints commonly reported for eCommerce companies in India during Diwali season:

  1. Order Delays: Customers frequently complain about late deliveries, especially during festive seasons.

  2. Product Quality Issues: Many customers report receiving products that do not match the description or are of inferior quality.

  3. Wrong or Damaged Items: Receiving the wrong product or a damaged item upon delivery is a common complaint.

  4. Refund and Return Problems: Customers often face difficulties in getting refunds or returns processed, leading to dissatisfaction.

  5. Customer Service Response Time: Slow or unhelpful responses from customer service representatives frustrate many shoppers.

  6. Payment Issues: Problems with online payment transactions, such as failed payments or unauthorized charges, are frequently reported.

  7. Cancellation Difficulties: Customers encounter challenges when trying to cancel orders before shipping.

  8. Availability of Products: Some customers complain about items being listed as available but later being out of stock.

  9. Hidden Charges: Unexpected additional charges during checkout, such as shipping or handling fees, often lead to complaints.

  10. Misleading Discounts and Offers: Customers feel misled by promotions that do not apply at checkout or are not as advertised.