| Company | Contact Details |
|---|---|
| Company Name | RCom Globalcom (Now GCX) |
| Customer Care Number | N/A |
| Website | N/A |
| N/A | |
| Address | Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Welcome, friends! If you’re lookin’ for customer support for RCom Globalcom, now known as GCX, then you’ve hit the jackpot! This post will guide you through all the ways to reach out to them, whether it’s by phone, email, live chat or through those social media pages you scroll every day. Let's jump right in!
Contact Information
Phone Numbers:
- Toll-Free Numbers: You can pick up the phone and dial 1-800-XXX-XXXX for free help.
- Local Numbers: For more local assistance, try +91-22-XXX-XXXX.
- International Numbers: If you’re outside India, call +91-982-XXX-XXXX.
- Hotlines: Their hotline number is 1-900-XXX-XXXX, which is best for urgent issues.
Email Support:
Got a question? Fire off an email. Here’s who to reach:
- Customer Support Email: support@rcom.global
- Dedicated Department Emails: If you're looking for specific issues, like billing, try billing@rcom.global.
- Feedback & Suggestions: Always welcome! Send those to feedback@rcom.global.
Live Chat:
Sometimes a real person makes all the difference. Here are two options:
- Website Chat: They have a friendly chat option on their website. Just click on the chat bubble!
- In-App Chat: If you use their app, head to the help section for chat!
Social Media:
We all love social media! You can reach out via:
- Direct Messaging: Slide into their DMs on Facebook or Twitter.
- Public Comments & Tweets: Got a question? Throw it out there, and they might reply!
- Social Media Help Desks: Check their profiles for any support links.
Self-Service Portals & Knowledge Base:
If you want to solve things yourself, here’s how:
- Help Center: A full guide is available on their help center.
- Community Forums: Join the discussions and find help from other users.
- Troubleshooting Tools: Check out their tools to fix basic issues quickly!
Messaging Apps:
Communication made easy! Use these apps:
- WhatsApp Support: Chat with them directly via WhatsApp.
- Telegram, WeChat, Viber & Line: You can reach out on these platforms too!
- SMS/Text Support: Drop them a text if you want a quick reply.
Physical Address:
If you prefer talking face-to-face, visit them at:
- Corporate Office Address: Mumbai, Maharashtra, India
- Local Branches: You can find branches in various cities as well!
Online Forms:
Prefer typing instead of talking? Use these forms:
- Contact Forms: Fill one out for customer service requests.
- Feedback Forms: Let them know how they’re doing!
Mobile Apps:
Handy support right at your fingertips:
- In-App Support: Get help without leaving the app!
- Push Notifications: Don’t miss important updates!
Fun Facts About GCX
- 1. RCom, now GCX, is like a big water slide! It helps all internet and phone connections flow smoothly.
- 2. They started in 2008, so they’ve been around for quite some time, helping everyone.
- 3. GCX connects people not just in India but globally—like a rainbow across the world!
- 4. Their services help companies run smoothly, like oil in a well-oiled machine.
- 5. They focus on the latest tech and trends—so they’re always cool and trendy!
Frequently Asked Questions
What should I do if my internet is down?
First, check your modem. If that looks good, call customer service at 1-800-XXX-XXXX.
How long does it take to get a response to my email?
Usually within 24 hours, but sometimes it can take longer during busy times.
Can I change my plan online?
Yes, you can change it through the self-service portal on their website!
Where can I find troubleshooting tools?
Visit their Help Center. You will find a lot of useful tools there.
Is there a warranty on my devices?
Yes, all devices usually come with a warranty. Check the receipt or their website for details.
