| Company | Contact Details |
|---|---|
| Company Name | BSNL Broadband |
| Customer Care Number | 1500 |
| Website | https://www.bsnl.co.in |
| bbhelpdesk@bsnl.co.in | |
| Address | New Delhi, India |
| Other Details | N/A |
| Country | India |
Phone Number: For all your queries, just dial 1500. It’s easy, right? You can also call various toll-free and local numbers available on the BSNL website.
Email Support
Prefer emails? You can reach out through bbhelpdesk@bsnl.co.in. They have dedicated department emails too, if you got something specific to say. Don't forget, feedback and suggestions are always welcome!
Live Chat
For quick help, there's live chat on the website and in the app. Just pop in your question, and a friendly agent will assist you. Trust me; it saves you a lot of time!
Social Media
Don't forget social media! You can slide into DMs on platforms like Facebook or Twitter. They are pretty responsive to public comments and tweets too. Plus, there’s a social media help desk ready to assist you.
Self-Service Portals & Knowledge Base
Need answers fast? Check the help center! There are community forums and troubleshooting tools that guide you through common issues and queries.
Messaging Apps
BSNL even has WhatsApp support! You can also reach them on Telegram, WeChat, Viber, and Line. For old school folks, SMS/text support is handy too!
Physical Address
If you want to send documents or just visit, their corporate office is in New Delhi, India. Local branches are available too, and you can find the nearest one on their website.
Online Forms
Filling out a contact or feedback form is another way to reach out. It’s straightforward and usually quick to get responses.
Mobile Apps
If you use BSNL’s mobile app, you got in-app support and push notifications that keep you in the loop about any updates or issues.
Fun Facts About BSNL
- BSNL is one of the largest telecommunications companies in India.
- They provide services like broadband, mobile, landline, and more.
- Created in 2000, BSNL has a long legacy in connecting people.
- They focus a lot on rural areas, providing connectivity where others don’t.
- BSNL offers various data plans for everyone, from light browsers to heavy users!
Common Issues and Solutions (FAQ)
What should I do if my internet is down?
First, restart your router. If that doesn’t work, call 1500 or check the BSNL website for outages in your area.
How can I upgrade my broadband plan?
You can log into your account via the BSNL website or app. Simply select the plan you want and follow the instructions. If you need help, customer service is just a call away at 1500.
What to do if my bill is incorrect?
You can raise your concern through email at bbhelpdesk@bsnl.co.in. It's important to keep your bill handy for better assistance!
How do I reach customer service on social media?
Simply send them a direct message or comment on their posts. They usually respond really quickly to queries!
Can I access BSNL services on my mobile app?
Yes, absolutely! You can manage your account, pay bills, and even get support through the BSNL mobile app.
For more info, visit their official site: BSNL Broadband. You can also reach out at bbhelpdesk@bsnl.co.in or call 1500.
Head Office: New Delhi, India
