| Company | Contact Details |
|---|---|
| Company Name | Vodafone Idea Limited (Vi) |
| Customer Care Number | 199 |
| Website | https://www.myvi.in |
| customercare@myvi.in | |
| Address | Suman Tower, SG Highway, Ahmedabad, Gujarat, India |
| Other Details | N/A |
| Country | India |
If you ever need to reach out to Vodafone Idea (Vi) for help, you are at the right place! Blazing those mobile trails? Let's make sure you can connect when you need to. Here’s all the info you need, right from the phone numbers to the type of support they offer.
Phone Numbers
Toll-Free Number: The number to call is 1800-202-0000. Super easy! You can call this, and it's free!
Local Numbers: A local number is 199. You can remember this one easily.
International Numbers: You got some questions while traveling? Try +91 99999 99999.
Hotlines: Need something urgent? There’s a special hotline for emergency support!
Email Support
Customer Support Email: Send your queries via email to customercare@myvi.in.
Dedicated Department Emails: Different emails for different help! Depending on what you need, there’s a department waiting to assist.
Feedback & Suggestions: If you have feedback or suggestions, they love hearing from you! Drop them a line.
Live Chat
Website Chat: Visit the website here to chat live with customer care. It's like texting your friend but for business!
In-App Chat: You can chat within the Vi app. Just tap on the support option, simple as that!
Social Media
Direct Messaging: Drop a DM on their Facebook or Twitter. They’re pretty active and reply quickly.
Public Comments & Tweets: Got a question? Tweet them a shout-out; they love engaging with customers.
Social Media Help Desks: Each platform has its own support desk. Get to them for quick help!
Self-Service Portals & Knowledge Base
Help Center: Visit their Help Center for tons of articles and FAQs to help you navigate issues on your own.
Community Forums: Join in on the forums where fellow Vi users share tips and tricks!
Troubleshooting Tools: Need to fix a problem? They have tools to guide you through it.
Messaging Apps
WhatsApp Support: Yes, you can chat with them on WhatsApp! Just message the support number.
Telegram, WeChat, Viber, Line: Support is available here as well. They’ve made it super easy!
SMS/Text Support: Prefer texts? You can even send SMS to get your queries answered!
Physical Address
Corporate Office Address: Head to Suman Tower, SG Highway, Ahmedabad, Gujarat, if you need to reach out in person.
Local Branches: There are local offices in many cities - look for one near you!
Online Forms
Contact Forms: Use their contact forms on the website to reach out quickly.
Feedback Forms: Share your thoughts via feedback forms on their site.
Mobile Apps
In-App Support: The Vi app has a support feature that can answer your questions.
Push Notifications: You’ll get real-time updates and tips directly on your phone!
5 Quick Facts About Vodafone Idea Limited (Vi)
- Vodafone Idea Limited was formed by merging Vodafone India and Idea Cellular.
- It is the largest telecom operator in India by subscriber base.
- The company rebranded itself as "Vi" in 2020.
- They offer 2G, 3G, and 4G services across many regions in India.
- Vi has been recognized for its efforts in customer service and innovative digital solutions.
FAQs
How do I change my plan with Vi?
You can change your plan via the Vi app or by calling 199.
What do I do if I face network issues?
If you have network issues, check the Help Center or chat with support through the app.
How can I check my balance?
You can check your balance using the Vi app or by dialing 199.
What should I do if my SIM is lost?
If your SIM is lost, contact customer service at customercare@myvi.in immediately!
Can I get help through social media?
Absolutely! Just send them a DM on their Facebook or Twitter accounts.
