Company | Contact Details |
---|---|
Company Name | UPI (Unified Payments Interface) - NPCI |
Customer Care Number | 1800-120-1740 |
Website | https://www.npci.org.in |
contact@npci.org.in | |
Address | Mumbai, Maharashtra, India |
Other Details | N/A |
Country | India |
Need Help with UPI? Here’s How You Can Reach Out!
Hi there! If you're using UPI (Unified Payments Interface) and have any questions or issues, it’s super easy to get help! Let’s dive into all the ways you can connect with the amazing folks at NPCI. They are here to assist you.
1. Phone Numbers
Need to chat with someone directly? You can call them on their toll-free number:
1800-120-1740
Isn’t that convenient? They also have local and international numbers for those looking for more options. Let's not forget about hotlines for emergencies! Give that number a ring, and you’ll get your doubts cleared in no time.
2. Email Support
If you prefer writing down your queries, using email is a great option. You can send your questions to:
There are also dedicated emails for different departments. Those are handy for specific issues or feedback. Feel free to share your thoughts or suggestions!
3. Live Chat
Sometimes, quick responses are the way to go. You can chat live on their website or even within the app! Just hit that chat button, and you're good to go.
4. Social Media
Are you on social media? You can connect with NPCI via direct messages or by commenting on their posts. Twitter or Facebook, they’re usually pretty quick with responses! Plus, they have social media help desks to assist you.
5. Self-Service Portals & Knowledge Base
If you want to try fixing things yourself, check out their Help Center. Community forums are also very useful. You can find troubleshooting tools that can guide you through common problems.
6. Messaging Apps
Fancy messaging instead of calling? Try reaching out via WhatsApp, Telegram, or other messaging apps. They might even have SMS/Text support too! So many options, right?
7. Physical Address
Sometimes, you might need to visit them. The head office is located at:
Mumbai, Maharashtra, India
Make sure to check if there are local branches around if you need in-person help.
8. Online Forms
Filling out forms is always an option! You can find contact forms or feedback forms on their website. It’s a formal way to get your voice heard.
9. Mobile Apps
If you have the UPI app, you can get support right there. They often send push notifications for updates or issues too, which is very helpful.
Fun Facts about UPI!
- UPI allows you to send money instantly, just using your mobile phone.
- It works 24/7, day or night, there’s no stopping it!
- Did you know? You can link multiple bank accounts with UPI.
- UPI has made online transactions super easy and super secure.
- Kids today might not know this, but before UPI, we used to stand in long queues for banking!
FAQs on UPI Support
1. What should I do if my UPI transaction fails?
2. How can I reset my UPI PIN?
3. What to do if I forget my UPI ID?
4. How can I provide feedback about my UPI experience?
5. Can I use UPI for bill payments?

Wanna stay updated?
Visit their website: NPCI Website