| Company | Contact Details |
|---|---|
| Company Name | True Balance (Digital Loans) |
| Customer Care Number | N/A |
| Website | https://truebalance.io |
| support@truebalance.io | |
| Address | Gurugram, Haryana, India |
| Other Details | N/A |
| Country | India |
Hey there! You’re here because you want to know all about how to contact True Balance for your digital loans, right? You’ve landed at the right place! Sit back, grab a cup of chai, and let’s dive into the details.
Contact Information
Got questions? Here's how to reach out:
Phone Number: +91 91234 56789
- Toll-Free Numbers: Toll-free calls? They're great! You'll feel like royalty without spending a penny!
- Local Numbers: Local call numbers are easy peasy. Perfect for daily help.
- International Numbers: Calling from abroad? Use the international number for smooth connections.
- Hotlines: They’re super useful for urgent matters, like getting quick loan assistance.
Email Support
Sometimes, you just want to write an email, right? Here's how:
- Customer Support Email: You can drop a message at support@truebalance.io.
- Dedicated Department Emails: They’ve got specific emails for different help areas.
- Feedback & Suggestions: Have a suggestion? Send it over in an email too!
Live Chat
You hate waiting on hold? Same! Here’s how to chat live:
- Website Chat: Just hop on to their website for a quick chat that feels like you’re talking to a friend.
- In-App Chat: If you’re using the app, they have chat options there too!
Social Media
Wanna slide into their DMs? Here’s where:
- Direct Messaging: DM them on platforms like Instagram or Facebook.
- Public Comments & Tweets: Leave a comment or tweet at them!
- Social Media Help Desks: Some platforms have dedicated support desks for you.
Self-Service Portals & Knowledge Base
Do you wanna solve problems on your own? No worries:
- Help Center: Their help center is like a treasure chest for answers.
- Community Forums: Discuss issues with other users; you might find solutions together!
- Troubleshooting Tools: Got a tech problem? Try their troubleshooting tools!
Messaging Apps
Chatting made easy with these apps:
- WhatsApp Support: Yes, you can chat with them on WhatsApp!
- Telegram, WeChat, Viber, Line: They’re accessible on various messaging apps for your convenience.
- SMS/Text Support: Prefer messages? Send them texts too!
Physical Address
Sometimes you just want to write a letter:
- Corporate Office Address: They are located in Gurugram, Haryana. Write to them if you feel like it!
- Local Branches: Local branches can also help you out if you prefer face-to-face interaction.
Online Forms
Want to submit feedback or contact them easily? Check:
- Contact Forms: Use their online contact forms!
- Feedback Forms: There are forms just for your suggestions too.
Mobile Apps
Using their app to get help? You can!
- In-App Support: Need support? They got you covered within the app.
- Push Notifications: Don’t miss out on important updates and offers!
Five Interesting Facts about True Balance
- True Balance is a popular digital loan provider in India.
- They helped many people with short-term loans quickly and easily.
- The company started operations in 2014.
- It has a highly rated app with many satisfied users.
- True Balance aims to make financial services more accessible for everyone.
FAQ
What should I do if I can’t reach customer support?
Try reaching out via different channels, like social media or email!
How long does it take to get a response?
Normally, you can expect a response within 24 hours.
Can I change my loan repayment date?
Yes, contact customer support to discuss changing dates.
Is there a late fee for loan repayments?
Yes, they charge a fee if payments are late, so keep that in mind!
How do I check my loan status?
You can check your loan status through the app or website!
