| Company | Contact Details |
|---|---|
| Company Name | Nextra Broadband |
| Customer Care Number | 1800-102-6378 |
| Website | https://www.nextraworld.com |
| care@nextraworld.com | |
| Address | New Delhi, India |
| Other Details | N/A |
| Country | India |
Your go-to contact:
Phone Number: 1800-102-6378
Contacting Nextra Made Easy
1. Phone Numbers
Nextra Broadband provides multiple phone support options. Whether you need assistance from within India or abroad, they’ve got you covered.
- Toll-Free Number: 1800-102-6378
- Local Numbers: You can find local numbers on their website based on your area.
- International Numbers: Need help from outside India? Just check their site for the right number!
- Hotlines: Timely help is just a call away; their hotlines are available during business hours.
2. Email Support
Email is a great way to get in touch if you prefer typing over talking.
- Customer Support Email: care@nextraworld.com
- Dedicated Department Emails: For specific issues, sometimes there might be departmental emails.
- Feedback & Suggestions: Email your valuable thoughts! Nextra loves hearing from users.
3. Live Chat
For a quick response, check out their live chat!
- Website Chat: You can click on the chat icon on their website.
- In-App Chat: Many users find this helpful when using the app.
4. Social Media
Nextra knows how important social media is. You can reach them easily!
- Direct Messaging: Send a DM on platforms like Instagram or Facebook.
- Public Comments & Tweets: Share your thoughts publicly if you want.
- Social Media Help Desks: They respond often. Just drop a message!
5. Self-Service Portals & Knowledge Base
For those who prefer solving issues on their own, Nextra provides helpful resources.
- Help Center: A great place to start if you have questions.
- Community Forums: Join discussions with other Nextra users.
- Troubleshooting Tools: Handy tools help you fix common problems yourself.
6. Messaging Apps
Chat apps make reaching out super easy!
- WhatsApp Support: Send a message, and they'll respond quickly!
- Telegram, WeChat, Viber, Line: They might also be available on these platforms.
- SMS/Text Support: Simple text messages can work wonders.
7. Physical Address
Sometimes you may want to visit or send mail.
- Corporate Office Address: New Delhi, India - specifics can be found online.
- Local Branches: They have branches across the city, so check for the nearest one.
8. Online Forms
Filling out forms is another way to get in touch!
- Contact Forms: Use these for inquiries; they’re user-friendly.
- Feedback Forms: Share your experiences and suggestions easily.
9. Mobile Apps
If you like using apps, their mobile application is quite the charmer!
- In-App Support: Get help without leaving the app.
- Push Notifications: Stay updated with important notifications.
5 Fun Facts About Nextra Broadband
- Nextra started its journey in 2013, aiming to revolutionize internet service.
- They have a wide coverage area, making them a popular choice in many regions.
- Nextra is known for its high-speed broadband services.
- They cater to both residential and commercial clients.
- Providing excellent customer support is one of their main priorities!
FAQs
Q1: What to do if my internet is down?
A1: First, restart your router. If that doesn’t work, call 1800-102-6378 or check their website.
Q2: How do I contact customer support?
A2: You can call 1800-102-6378, email care@nextraworld.com, or use live chat.
Q3: Can I change my plan?
A3: Yes, you can change your plan. Just contact customer support for guidance.
Q4: What is the speed of Nextra Broadband?
A4: Nextra offers various plans, so speeds can range from 50 Mbps to 1 Gbps!
Q5: Where can I find the nearest Nextra branch?
A5: You can find branch locations on their official website.
