| Company | Contact Details |
|---|---|
| Company Name | BSNL (Bharat Sanchar Nigam Ltd) |
| Customer Care Number | 1800-180-1503 |
| Website | https://www.bsnl.co.in |
| portalhelpdesk@bsnl.co.in | |
| Address | Bharat Sanchar Bhawan, Harish Chandra Mathur Lane, New Delhi, India |
| Other Details | N/A |
| Country | India |
Contact Details:
Need to reach out to BSNL? Here are the details you need!
Phone: 1800-180-1503
Email: portalhelpdesk@bsnl.co.in
Website: www.bsnl.co.in
Let’s Talk Customer Support!
BSNL is super committed to helping you! They have many ways to get in touch. Whether you prefer chatting or emailing, they’ve got you covered.
1. Phone Numbers
- Toll-Free Number: 1800-180-1503
- Local Numbers: Check the website for your local BSNL office.
- International Numbers: For overseas inquiries, visit the BSNL site.
- Hotlines: Various hotlines for different services are available too!
2. Email Support
Sometimes, it's easier to shoot a quick email. Here are the main email contacts:
- Customer Support Email: portalhelpdesk@bsnl.co.in
- Dedicated Department Emails: These vary; check the BSNL website.
- Feedback & Suggestions: Need to share your thoughts? Email is the way!
3. Live Chat
Prefer to chat? BSNL’s got your back:
- Website Chat: Available on their homepage.
- In-App Chat: If you use the BSNL app, chat features are included!
4. Social Media
BSNL loves social media! You can reach them here:
- Direct Messaging: Shoot them a DM on their social profiles.
- Public Comments & Tweets: They respond to comments and tweets too!
- Social Media Help Desks: Yes, they have dedicated teams for this!
5. Self-Service Portals & Knowledge Base
Help yourself with these awesome resources:
- Help Center: FAQs, guides, and more!
- Community Forums: Chat with other users and share tips.
- Troubleshooting Tools: Solve issues on your own!
6. Messaging Apps
If you’re all about messaging:
- WhatsApp Support: Yes, BSNL is on WhatsApp!
- Other Apps: Telegram, WeChat, Viber, and Line also support BSNL!
- SMS/Text Support: You can send your queries via SMS too!
7. Physical Address
If you prefer to visit:
- Corporate Office Address: Bharat Sanchar Bhawan, Harish Chandra Mathur Lane,
Janakpuri, New Delhi - 110058 - Local Branches: Find your nearest BSNL office on their website.
8. Online Forms
Need something? Fill out one of these forms:
- Contact Forms: Fill this out for quick queries.
- Feedback Forms: Share your experiences!
9. Mobile Apps
Use your smartphone? BSNL has a nifty app:
- In-App Support: Chat and request help directly!
- Push Notifications: Stay updated on your services.
Five Fun Facts About BSNL
- BSNL is one of India’s biggest telecom companies, serving millions.
- It was founded on 15th September 2000.
- BSNL is the largest landline service provider in India!
- They provide services in all states and union territories.
- BSNL has mobile, broadband, and enterprise services.
FAQ Section
Frequently Asked Questions
What do I do if my BSNL service is down?
First, check the BSNL website for any outages. If there’s no news, call customer service or chat online for quick assistance!
How can I change my BSNL plan?
You can change your plan via the BSNL app or by calling customer service. They can guide you through the options!
Why is my internet speed slow?
Slow speeds can be due to high traffic or technical issues. Check your router and consider contacting customer support for help!
How do I unsubscribe from BSNL marketing messages?
You can unsubscribe by replying with STOP to marketing messages or by calling customer support.
Can I get internet service if I'm in a remote area?
Yes, BSNL provides services in remote areas too! Check their website to see if they cover your location.
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