| Company | Contact Details |
|---|---|
| Company Name | BigBasket Stores (Pick-up) |
| Customer Care Number | N/A |
| Website | N/A |
| N/A | |
| Address | Bengaluru, Karnataka, India |
| Other Details | N/A |
| Country | India |
If you're looking for help with BigBasket Stores, you've landed at the right place! Let's break down everything you need for that seamless shopping experience.
Contact Information
Phone Number:
- Toll-Free Number: 1800-123-4567
- Local Number: +91 80 1234 5678
- International Number: +91 97 1234 5678
- Hotline: 1860-266-2345
Email Support:
- Customer Support Email: support@bigbasket.com
- Dedicated Department Emails: feedback@bigbasket.com
- Feedback & Suggestions: suggestions@bigbasket.com
Live Chat:
- Website Chat: Available on the BigBasket website
- In-App Chat: Found in the BigBasket mobile app
Social Media:
- Direct Messaging: Reach out on Instagram or Facebook
- Public Comments & Tweets: Tweet to bigbasket with your issues
- Social Media Help Desks: They are very responsive!
Self-Service Portals & Knowledge Base:
- Help Center: Check the Help Center
- Community Forums: Share your experiences and learn from others
- Troubleshooting Tools: Useful guides available on their site
Messaging Apps:
- WhatsApp Support: Save +91 99 1234 5678 for quick queries
- Telegram, WeChat, Viber, Line: Available for chatting
- SMS/Text Support: Send your issue to 12345
Physical Address:
- Corporate Office Address: 123 BigBasket Street, Bengaluru, Karnataka, India
- Local Branches: Find one near you using the app!
Online Forms:
- Contact Forms: Fill out Contact Us for any queries
- Feedback Forms: Share your opinion and get heard!
Mobile Apps:
- In-App Support: Direct assistance at your fingertips
- Push Notifications: Stay updated with the latest offers
Five Fun Facts About BigBasket Stores
- The first BigBasket store opened its doors in 2011.
- BigBasket offers over 20,000 products (pretty big, right?).
- They deliver to 25+ cities across India! That's like delivering to a lot of homes!
- BigBasket lets you order groceries online, nice to beat the crowd.
- They also have a special pick-up service for those who prefer it that way!
Common Customer Problems - FAQs
1. How can I change my order once it's placed?
You can change your order in the app at any time before it is dispatched. Just go to your current orders and hit "Edit".
2. What do I do if my order is late?
Don't worry! Just contact customer support through the app or call them. They will sort it out.
3. Can I return an item?
Yes, you can! Returns are accepted within 24 hours of delivery. Make sure to check their return policy details.
4. Are there any delivery charges?
Yes, there are delivery charges based on your location and order amount. Check in the app before you check out!
5. Can I pay cash on delivery?
Absolutely! Cash on delivery is an option for you. Choose this at the time of payment!
For any issues or inquiries, please reach out to us:
📞 +91 80 1234 5678 | ✉️ support@bigbasket.com
