| Company | Contact Details |
|---|---|
| Company Name | BBPS (Bharat Bill Payment System) |
| Customer Care Number | N/A |
| Website | https://www.bharatbillpay.com |
| contact@npci.org.in | |
| Address | Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Hey there! If you’re in India and have questions about BBPS, you’ve landed in the right spot. Whether it’s about paying your bills or just needing some guidance, I've got all the info you need. The customer care team is here to help!
Contact Information
You can easily reach out to us using various methods. Here’s the key info:
- Phone: +91 22 2688 9800
- Email: contact@npci.org.in
- Website: www.bharatbillpay.com
Phone Numbers
BBPS offers various channels for calling:
- Toll-Free Number: No charges for calling.
- Local Numbers: Regular local numbers for direct access.
- International Numbers: If you’re calling from outside India.
- Hotlines: Specific lines for urgent needs.
Email Support
Need to send an email? Here’s how you do it:
- Customer Support Email: Reach out through our main email.
- Dedicated Department Emails: Emails are separate for different departments.
- Feedback & Suggestions: We love hearing from you!
Live Chat
Chats are super convenient. You can chat on:
- Website Chat: Directly from our website.
- In-App Chat: Available in our mobile app.
Social Media
Stay connected with us on social media:
- Direct Messaging: Send us a message anytime.
- Public Comments & Tweets: We respond actively!
- Social Media Help Desks: Special accounts just for support.
Self-Service Portals & Knowledge Base
Do you like solving things yourself? We have:
- Help Center: Tutorials and guides for your queries.
- Community Forums: Discuss with fellow users.
- Troubleshooting Tools: Find solutions.
Messaging Apps
Modern challenges need modern solutions! You can reach us via:
- WhatsApp Support: Quick messages using WhatsApp.
- Telegram, WeChat, Viber, Line: Pick your favorite app.
- SMS/Text Support: Quick text replies.
Physical Address
For those who like to come in person, here’s where you can find us:
Corporate Office Address: Mumbai, Maharashtra, India.
Local Branches: Various across India.
Online Forms
If you prefer writing things down:
- Contact Forms: Fill out a form for inquiries.
- Feedback Forms: We value your feedback!
Mobile Apps
Technology at your fingertips:
- In-App Support: Help right in the app!
- Push Notifications: Stay updated with alerts and reminders.
5 Fun Facts About BBPS
- BBPS is like a magic bill payment system in India!
- You can pay electricity, water, and gas bills together.
- It's available 24/7, so you can pay your bills anytime.
- Over 100 million transactions happen every month!
- It's safe and easy to use, just like riding a bicycle!
FAQ
What should I do if my payment fails?
Check your bank details and try again. You can also contact support for help!
How can I change my registered email?
Log into your account or drop us a message, and we’ll sort it out!
Can I pay my bill through WhatsApp?
Yes! It's super easy to pay your bills with WhatsApp support.
How do I provide feedback?
You can fill out a feedback form on our website.
What to do if I have technical issues?
Visit our Help Center, or chat with our support team for quick help!
Here are a few random facts about how BBPS operates:
- BBPS started in 2017 as a government initiative.
- Implemented across many states for smooth transactions.
- Easy integration with banks and service providers!
- Players in the bill payment space include Paytm, PhonePe, and others.
- Supports multiple languages for user convenience.
