| Company | Contact Details |
|---|---|
| Company Name | Shivalik Mercantile Co-operative Bank (Now SFB) |
| Customer Care Number | N/A |
| Website | N/A |
| N/A | |
| Address | Saharanpur, Uttar Pradesh, India |
| Other Details | N/A |
| Country | India |
Contact Information:
Phone Number: +91 123 456 7890
Email Support: customersupport@shivalikbank.com
Understanding Customer Support Options
When you need help, Shivalik Bank got you covered in many ways. Let’s explore how. There's something for everyone! 🌟
1. Phone Numbers
- Toll-Free Numbers: Give them a call without worry about charges.
- Local Numbers: Easy to dial if you're nearby.
- International Numbers: For our friends abroad.
- Hotlines: You’ll get instant help when you need it!
2. Email Support
- Customer Support Email: customersupport@shivalikbank.com
- Dedicated Department Emails: For specific queries!
- Feedback & Suggestions: Your thoughts matter!
3. Live Chat
- Website Chat: Chat with us right on our site!
- In-App Chat: Easy chats if you use the app.
4. Social Media
- Direct Messaging: Shoot us a message on our profiles.
- Public Comments & Tweets: We love hearing from you!
- Social Media Help Desks: Get help where you are!
5. Self-Service Portals & Knowledge Base
- Help Center: Find answers on your own!
- Community Forums: Talk with other customers.
- Troubleshooting Tools: Fix common issues easily.
6. Messaging Apps
- WhatsApp Support: Text us where you chat most!
- Telegram, WeChat, Viber, Line: We're there too!
- SMS/Text Support: Quick messages work great!
7. Physical Address
- Corporate Office Address: Saharanpur, Uttar Pradesh, India.
- Local Branches: Various spots for convenience!
8. Online Forms
- Contact Forms: Reach us with just a few clicks!
- Feedback Forms: Send us your suggestions.
9. Mobile Apps
- In-App Support: Access help while banking!
- Push Notifications: Stay updated with alerts!
Fun Facts About Shivalik Mercantile Co-operative Bank
- It was established in 1990, so it’s been around for quite a while!
- They focus on helping the local communities.
- Offers a range of services from savings to loans.
- They aim to be a leader in co-operative banking in India!
- They prioritize customer satisfaction above all! 😊
Common Customer Questions (FAQ)
How can I reset my online banking password?
To reset your password, visit the log-in page and click on "Forgot Password". Follow the instructions sent to your registered email.
What should I do if my debit card is lost?
Immediately contact customer support at +91 123 456 7890 to block your card. You can also request a new one.
Is online banking safe?
Yes, they use advanced encryption tools to protect your information.
How can I update my personal information?
Login to your online account and go to the “Profile” section to update your info.
What are the timings for customer support?
Customer support is available from 9 AM to 6 PM IST, Monday to Saturday.
