Razorpay (Payment Gateway) India Customer Care Number

Company Contact Details
Company Name Razorpay (Payment Gateway)
Customer Care Number 1800-123-1272
Website https://www.razorpay.com
Email support@razorpay.com
Address Bengaluru, Karnataka, India
Other Details N/A
Country India

Hey there! If you're looking for help with Razorpay, India's popular payment gateway, you've come to the right place. Let's break down their customer care options, so you can get assistance quickly and easily.

Key Contact Information

Phone Number: 1800-123-1272
Email: support@razorpay.com
Website: www.razorpay.com

Phone Numbers

Razorpay offers several phone options.

  • Toll-Free Numbers: The main toll-free number is 1800-123-1272. You can call them without worrying about any charges!
  • Local Numbers: Razorpay has local numbers too, which are helpful if you're calling from within India.
  • International Numbers: They also provide international contact numbers for customers living abroad.
  • Hotlines: If you are facing urgently issues, there might be hotlines available, so keep an eye on the website.

Email Support

If you prefer writing, email support is great!

  • Customer Support Email: Reach out directly at support@razorpay.com.
  • Dedicated Department Emails: Different departments might have specific emails for more divided support.
  • Feedback & Suggestions: Have ideas? Don’t hesitate to email them your feedback!

Live Chat

Need quick help? Use these chat options:

  • Website Chat: They have a live chat feature right on the website!
  • In-App Chat: If you're using Razorpay’s app, you can get support directly through in-app chat.

Social Media

You can also reach out via social media:

  • Direct Messaging: Send them a DM on platforms like Twitter or Facebook.
  • Public Comments & Tweets: You can comment or tweet at them for quick responses.
  • Social Media Help Desks: They often have teams available to help you out.

Self-Service Portals & Knowledge Base

Before you reach out, check this out!

  • Help Center: Razorpay has a detailed help center with FAQs and guides.
  • Community Forums: Join discussions with other users. You might find answers!
  • Troubleshooting Tools: They offer tools to fix common problems!

Messaging Apps

Stay connected using these messaging apps:

  • WhatsApp Support: Quick help via WhatsApp can save time!
  • Telegram, WeChat, Viber, Line: They might have support through these platforms too.
  • SMS/Text Support: Text support might be available for quick queries.

Physical Address

Want to visit them? Here’s where you can find Razorpay:

  • Corporate Office Address: Located in Bengaluru, Karnataka, India.
  • Local Branches: They might have branches across the country!

Online Forms

You can also contact them via these forms:

  • Contact Forms: Fill out an online form on their website for help.
  • Feedback Forms: Share what you think through their feedback forms.

Mobile Apps

If you’re on the go, use Razorpay's app:

  • In-App Support: Get help straight from the app!
  • Push Notifications: Stay informed with notifications about updates & promotions.

Fun Facts Kids Might Love:

  • Fact 1: Razorpay is like a magic money box!
  • Fact 2: It helps you buy toys and games online safely.
  • Fact 3: They started in India, but help people all over!
  • Fact 4: Many people use Razorpay every day without even knowing it!
  • Fact 5: It's super easy to use, just like playing a video game!

Common Customer Questions (FAQs)

What should I do if my payment fails?

First, check your card details. If it still fails, reach out to Razorpay customer support.

How can I refund my payment?

You can request a refund through the Razorpay dashboard or contact support for help.

How long does it take to get a refund?

Refunds usually take 5-7 working days to show in your account.

Can I change my payment method after checkout?

Unfortunately, once you've checked out, you can't change your payment method.

How do I contact Razorpay for support?

You can call them at 1800-123-1272 or email support@razorpay.com.

Razorpay Payment Gateway
{
  "@context": "https://schema.org",
  "@type": "Organization",
  "name": "Razorpay",
  "url": "https://www.razorpay.com",
  "contactPoint": {
    "@type": "ContactPoint",
    "telephone": "1800-123-1272",
    "contactType": "Customer Service",
    "areaServed": "IN",
    "availableLanguage": "English"
  }
}