Company | Contact Details |
---|---|
Company Name | PhonePe (Mobile Wallet) |
Customer Care Number | 080-68727374 |
Website | https://www.phonepe.com |
support@phonepe.com | |
Address | Bengaluru, Karnataka, India |
Other Details | N/A |
Country | India |
Hey there! If you are using PhonePe, I’m sure you must be looking for their customer care details. Let’s dive right in, shall we? First off, here's how you can reach out:
- Phone Number: 080-68727374
- Email Support: support@phonepe.com
- Website: www.phonepe.com
1. Phone Numbers
PhonePe has several phone options to help you. They got:
- Toll-Free Numbers: You can call them without worrying about your balance!
- Local Numbers: Available for those who want local help.
- International Numbers: For our friends abroad.
- Hotlines: Quick help for urgent problems.
2. Email Support
Email is a great way to get your issues sorted out. Here’s how:
- Customer Support Email: Quick response mostly!
- Dedicated Department Emails: For specific issues like technical help.
- Feedback & Suggestions: They love hearing from you!
3. Live Chat
Love chatting? They got you covered!
- Website Chat: Chat directly on their site.
- In-App Chat: Get help while using the app.
4. Social Media
Social media is where it’s at! Reach out to them:
- Direct Messaging: Shoot them a message; they respond!
- Public Comments & Tweets: Interact with them on posts.
- Social Media Help Desks: Dedicated help sections.
5. Self-Service Portals & Knowledge Base
Don’t wait! Find answers yourself:
- Help Center: Tons of articles there.
- Community Forums: Chat with other users.
- Troubleshooting Tools: Fix common issues easily.
6. Messaging Apps
Convenience is key! They also use messaging apps:
- WhatsApp Support: Talk to them on WhatsApp!
- Telegram, WeChat, Viber, Line: Reach out on your favorite app.
- SMS/Text Support: Shoot them a text for help!
7. Physical Address
Sometimes you may want to visit. Here’s where to find them:
- Corporate Office Address: Bengaluru, Karnataka, India
- Local Branches: Check their website for local offices.
8. Online Forms
Easy and quick! Fill these forms:
- Contact Forms: Let them know your issues.
- Feedback Forms: Share how they doing!
9. Mobile Apps
They also have a mobile app which has:
- In-App Support: Get help while you use the app.
- Push Notifications: Stay updated with notices.
5 Fun Facts About PhonePe
- It was launched in December 2015, great timing with the mobile boom!
- They are based in Bengaluru which is a tech haven of India!
- PhonePe was the first app to be launched on UPI (Unified Payments Interface).
- They support over 11 Indian languages, making it easy for everyone!
- It’s backed by Flipkart, one of India’s biggest e-commerce platforms.
Frequently Asked Questions (FAQs)
Q1: Why can’t I log in to my PhonePe account?
A1: Some common reasons might be incorrect credentials. Try resetting your password.
Q2: How to update my personal information on PhonePe?
A2: Go to your profile section in the app. You can edit your details there.
Q3: What to do if my transaction failed?
A3: Don’t worry! You can see the status in the app. If not resolved, reach out to support.
Q4: Can I contact PhonePe via social media?
A4: Yes! They are pretty active on Twitter and Facebook.
Q5: How can I integrate PhonePe into my business?
A5: Visit their website, and there will be steps to help merchants.
