| Company | Contact Details |
|---|---|
| Company Name | Mobikwik (Mobile Wallet) |
| Customer Care Number | 011-61266390 |
| Website | https://www.mobikwik.com |
| support@mobikwik.com | |
| Address | Gurugram, Haryana, India |
| Other Details | N/A |
| Country | India |
If you’re in India and you use Mobikwik, you probably have some questions about how to reach their customer support. No need to worry! I've got all the info you need right here.
Contact Information
First things first, here’s how you can contact Mobikwik:
Email: support@mobikwik.com
Phone Numbers
Mobikwik has different phone numbers to help you out:
- Toll-Free: Use the number above to get quick assistance.
- Local Numbers: You can call their local numbers depending on your area.
- International: For those outside India, there are specific numbers.
- Hotlines: They occasionally run hotlines for urgent issues.
Email Support
Emailing is another way to get support, here’s a breakdown:
- Customer Support Email: Send your queries to support@mobikwik.com.
- Dedicated Department Emails: Some departments might have their own emails.
- Feedback & Suggestions: Always welcome, they can improve from your experiences!
Live Chat
Prefer chatting? They have:
- Website Chat: Look for the chat option on their website.
- In-App Chat: You can chat right from the app too!
Social Media Options
Mobikwik is active on social media, and you can reach them by:
- Direct Messaging: Slide into their DMs for one-on-one support.
- Public Comments & Tweets: Ask questions publicly for quick responses.
- Social Media Help Desks: They often have dedicated pages for support.
Self-Service Portals & Knowledge Base
Not every issue needs a live person; check these out:
- Help Center: Tons of FAQs are right there!
- Community Forums: Connect with other users for tips.
- Troubleshooting Tools: Guides to help solve problems by yourself.
Messaging Apps
Mobikwik understands that we use messaging apps a lot! Here’s how they offer support:
- WhatsApp Support: Chat with them on WhatsApp.
- Telegram, WeChat, Viber, Line: They might have support on these as well.
- SMS/Text Support: For quick updates and alerts.
Physical Address
If you feel the need to visit, here’s where you can find them:
Corporate Office Address: Gurugram, Haryana, India
Local Branches: They have several branches across India too.
Online Forms
For convenience, Mobikwik has:
- Contact Forms: Fill them out for query submissions.
- Feedback Forms: Let them know how they can do better!
Mobile Apps
Their mobile app is highly rated. Check out:
- In-App Support: Get support while you use the app.
- Push Notifications: Stay updated on offers and issues.
Some Fun Facts About Mobikwik
Here are some kid-friendly facts:
- Mobikwik helps people pay for things using their phones.
- It can do fun stuff like pay bills and buy movie tickets!
- Over 100 million people use Mobikwik in India!
- They offer rewards, like points, for using the app!
- Mobikwik started in 2009, that’s more than a decade! Wow!
FAQ Section
Frequently Asked Questions
What if my transaction fails?
First, check your bank account. If the money is deducted, Mobikwik will generally refund it soon. Just keep an eye on your account.
How do I reset my password?
You can reset it from the app or website by clicking on "Forgot Password?" and following the instructions.
Where can I see my transaction history?
Open the app; your transaction history is right there in your profile. Easy-peasy!
Can I link multiple bank accounts?
Yes! You can link multiple accounts to your Mobikwik wallet.
Is Mobikwik safe to use?
Absolutely! They use strong security measures to keep your info safe.
