| Company | Contact Details |
|---|---|
| Company Name | Magma Fincorp (now Poonawalla Fincorp) |
| Customer Care Number | 1800-266-3202 |
| Website | https://poonawallafincorp.com |
| customercare@poonawallafincorp.com | |
| Address | Pune, Maharashtra, India |
| Other Details | N/A |
| Country | India |
If you're looking for help from Magma Fincorp, officially renamed to Poonawalla Fincorp, you’ve come to the right place! Their customer service options are simple and quite handy. Let’s dive in!
Contact Info at a Glance
Need to speak to someone immediately? Here's all the contact details you should know:
- Phone Number: 1800-266-3202
- Email: customercare@poonawallafincorp.com
- Website: poonawallafincorp.com
Phone Numbers
Magma Fincorp provides several phone services to reach out easily:
- Toll-Free Numbers: Customers can call for free on 1800-266-3202.
- Local Numbers: Check their website for local alternatives.
- International Numbers: Available on their website for international clients.
- Hotlines: Specific hotlines can be found on their help page.
Email Support
If talking seems too much, you send an email to them:
- Customer Support Email: customercare@poonawallafincorp.com
- Dedicated Department Emails: Each department has a specific email, find this on the main site.
- Feedback & Suggestions: Feel free to share your thoughts!
Live Chat
Need an instant answer? Use the live chat feature!
- Website Chat: Available on the main website for quick inquiries.
- In-App Chat: Some services offer chatting right in the app.
Social Media
You can also reach out via social media!
- Direct Messaging: Message them directly through Facebook or Instagram.
- Public Comments & Tweets: Feel free to comment or tweet your queries!
- Social Media Help Desks: Look out for help desks on their platforms.
Self-Service Portals & Knowledge Base
The help center is quite handy, and if you want to dive deep into helpful resources, check here!
- Help Center: Find articles and guides to help you.
- Community Forums: Join discussions and get help from other users.
- Troubleshooting Tools: Find solutions to common issues easily.
Messaging Apps
WhatsApp fan? You can even get support through messaging apps!
- WhatsApp Support: They reply on WhatsApp too. Just ask them!
- Telegram, WeChat, Viber, Line: For more messaging options, visit their site.
- SMS/Text Support: Some issues can be resolved through text!
Physical Address
Want to pay a visit? Here’s where you can find them:
- Corporate Office Address: Located in Pune, Maharashtra, India.
- Local Branches: Check their site for nearby branches.
Online Forms
Got a question? Use the forms on their website!
- Contact Forms: Fill these for queries to get a quick reply.
- Feedback Forms: Give your suggestions for improvement.
Mobile Apps
If you’re always on your phone, check out the mobile app for instant support.
- In-App Support: Get help right there in the app.
- Push Notifications: Get updates directly on your phone.
Fun Facts About Poonawalla Fincorp
Let me share some cool facts for ya, imagine explaining this to a 9-year-old:
- 1. Poonawalla Fincorp helps people with loans and finance!
- 2. They’ve been around for a long time, since 1995!
- 3. The company’s main office is in Pune, where all the magic happens!
- 4. They are super friendly and always ready to help customers!
- 5. Their logo is like a mighty eagle, showing strength and ambition!
Common Customer Questions
- Q1: How can I reset my password?
- A1: Click 'Forgot Password' on the login page!
- Q2: Where can I find my loan details?
- A2: Log in to your account, and you'll see all details there.
- Q3: Is customer service available on weekends?
- A3: Yes! They’re available on weekends too.
- Q4: Can I apply for a loan online?
- A4: Absolutely! Just visit their website to start.
- Q5: What documents do I need to provide for a loan?
- A5: You need ID, income proof, and bank statements.
