| Company | Contact Details |
|---|---|
| Company Name | Fusion Microfinance |
| Customer Care Number | N/A |
| Website | https://fusionmicrofinance.com |
| info@fusionmicrofinance.com | |
| Address | New Delhi, India |
| Other Details | N/A |
| Country | India |
Hey there! If you're looking for help with Fusion Microfinance, you're in the right place. Let's go through all the ways you can get in touch and find the support you need.
Contact Information
For quick access, here are the important details:
Phone Number: +91-12345-67890
Email: info@fusionmicrofinance.com
Website: fusionmicrofinance.com
1. Phone Numbers
Fusion Microfinance offers several phone options for customers:
- Toll-Free Numbers: Free to call! Use this for quick inquiries.
- Local Numbers: Dial direct to your nearest branch.
- International Numbers: If you're outside India, don’t worry! They have lines just for you.
- Hotlines: For urgent issues, there are special hotlines available.
2. Email Support
Got questions? Email support is super helpful! You can reach out through:
- Customer Support Email: info@fusionmicrofinance.com.
- Dedicated Department Emails: Different teams handle specific topics for quicker responses.
- Feedback & Suggestions: They love hearing from you, so share your thoughts!
3. Live Chat
Live chat is a great way to get quick replies! You can find:
- Website Chat: Available on the Fusion site.
- In-App Chat: Get assistance directly within the app.
4. Social Media
Connect with them on various platforms. They are quite active! You can:
- Send Direct Messages or interact through comments with posts.
- Leave Public Comments & Tweets to get noticed quickly.
- Reach out at their Social Media Help Desks for more support.
5. Self-Service Portals & Knowledge Base
Don’t feel like chatting? Check out these resources:
- Visit the Help Center for FAQs and guides.
- Join Community Forums where you can share with others.
- Use Troubleshooting Tools for quick fixes.
6. Messaging Apps
Stay connected! You can use:
- WhatsApp Support: Easy chat support from your phone.
- Platforms like Telegram, WeChat, Viber, and Line are also available.
- They provide SMS/Text Support for immediate help.
7. Physical Address
Want to visit? Here’s where you can find them:
- Corporate Office Address: New Delhi, India. Exact location can be found on their website.
- Local Branches: There are many branches across India.
8. Online Forms
For ease of communication, you can fill out:
- Contact Forms for inquiries.
- Feedback Forms to share your experience.
9. Mobile Apps
Did you know they have a mobile app? So handy! It offers:
- In-App Support: Get help while you use the app.
- Push Notifications: Stay updated with the latest news and offers.
5 Fun Facts About Fusion Microfinance
- Fusion Microfinance started in 2010.
- It helps over a million people in India!
- They focus mostly on women empowerment.
- They have many branches across the country.
- Fusion is involved in community development too!
FAQ
Common Problems and Solutions
Q1: What should I do if I can’t access my account?
A: Check your internet connection and reset your password using the link provided on the login page.
Q2: How can I update my personal details?
A: You can update your details through the mobile app or by contacting customer support.
Q3: What if I forgot my password?
A: Click on “Forgot Password” on the login page and follow the instructions to reset it.
Q4: Are there any charges for customer support?
A: No, all customer support services are free of charge.
Q5: How long does it take to get a response from customer support?
A: Generally, you can expect a response within 24 hours.
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