| Company | Contact Details |
|---|---|
| Company Name | Export Credit Guarantee Corporation of India (ECGC) |
| Customer Care Number | +91-22-66590500 |
| Website | https://www.ecgc.in |
| info@ecgc.in | |
| Address | Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Have questions? Need help? You can reach the Export Credit Guarantee Corporation of India (ECGC) at:
Phone: +91-22-66590500
Email: info@ecgc.in
Website: www.ecgc.in
Different Ways to Connect with ECGC
1. Phone Numbers
- Toll-Free Number: Call us without spending a penny! Check this out on our website.
- Local Numbers: There are local options too. Just dial your nearest ECGC branch.
- International Numbers: We care for our global Indian community. Dial our international helpline!
- Hotlines: Got a pressing matter? There are dedicated hotlines for urgent queries.
2. Email Support
- Customer Support Email: Feel free to write to info@ecgc.in
- Dedicated Department Emails: Each department has its own email. Check our site to find the right one.
- Feedback & Suggestions: We love feedback! Share your thoughts via email.
3. Live Chat
- Website Chat: Chat live with support agents on our website.
- In-App Chat: For our mobile app users, you can chat directly in the app.
4. Social Media
- Direct Messaging: Slide into our DMs on platforms like Facebook and Twitter.
- Public Comments & Tweets: Tweet us your queries and we’ll reply promptly!
- Social Media Help Desks: Check our pages for FAQs and updates.
5. Self-Service Portals & Knowledge Base
- Help Center: Our Help Center has tons of resources!
- Community Forums: Join discussions and find solutions in our forums.
- Troubleshooting Tools: Use our tools to solve common problems yourself.
6. Messaging Apps
- WhatsApp Support: You can also message us via WhatsApp!
- Telegram, WeChat, Viber, Line: Use any of these platforms for support.
- SMS/Text Support: Drop us a text for quick help.
7. Physical Address
- Corporate Office Address: Find us in Mumbai, Maharashtra, India.
- Local Branches: We have branches across India. Check our website for info!
8. Online Forms
- Contact Forms: Fill these out for inquiries.
- Feedback Forms: Share your suggestions using our feedback forms!
9. Mobile Apps
- In-App Support: Get support directly in our mobile app!
- Push Notifications: Stay updated with notifications on your phone.
5 Fun Facts About ECGC
- ECGC helps Indian exporters get their money when trade doesn’t go as planned.
- They were formed back in 1957 and have been helping businesses since then!
- It’s a government-owned company, so you know it’s trustworthy.
- They also provide research and information about export markets.
- ECGC not only insures transactions but also supports export promotion in India!
FAQs
Here are some common questions about ECGC services:
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What should I do if my claim gets rejected?
Check the terms of your policy and contact support for clarification.
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How do I track my policy status?
You can track it online in the customer portal or call customer service.
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Can I change my bank details in the policy?
Yes, but you need to submit a request form to update your information.
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How do I find my nearest ECGC branch?
Visit the official website and check the branch locator tool.
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What is the process to file a claim?
You can find detailed steps on the ECGC website. It’s pretty simple, trust me!
