| Company | Contact Details |
|---|---|
| Company Name | Eko India Financial Services |
| Customer Care Number | 011-40559393 |
| Website | https://www.eko.co.in |
| care@eko.in | |
| Address | Gurugram, Haryana, India |
| Other Details | N/A |
| Country | India |
Feeling lost? Need help? Don't worry! Here's your one-stop guide to reach out to Eko India Financial Services.
Contact Information
First things first, if you need to talk to someone, here's the important info you need:
Phone Number: 011-40559393 (call anytime!)
Email: care@eko.in
Website: www.eko.co.in
Phone Numbers
- Toll-Free Numbers: Got questions? Dial up Eko's toll-free number for a quick chat!
- Local Numbers: You can reach local support too!
- International Numbers: If you are abroad, they have a number for you as well.
- Hotlines: There are dedicated hotlines for urgent assistance.
Email Support
The email support is quite helpful. Just shoot them a message at:
- Customer Support Email: care@eko.in
- Dedicated Department Emails: They have specific emails for various needs!
- Feedback & Suggestions: Customers can send their thoughts too!
Live Chat
If you are more into real-time conversations, check out their live chat options:
- Website Chat: Visit their site and chat away!
- In-App Chat: Use the app? There’s a chat feature inside!
Social Media
Social media is another way to connect:
- Direct Messaging: Slide into their DMs!
- Public Comments & Tweets: Drop your questions there, they are watching!
- Social Media Help Desks: They have presence on popular platforms!
Self-Service Portals & Knowledge Base
If you are the DIY type, check these out:
- Help Center: All info at one place!
- Community Forums: Chat with other users and find answers!
- Troubleshooting Tools: They’ve got guides to help you fix common issues!
Messaging Apps
Got a favorite messaging app? Eko supports that too:
- WhatsApp Support: Connect through WhatsApp for quick answers.
- Telegram, WeChat, Viber, Line: Use any of these platforms!
- SMS/Text Support: Sometimes, a text is just easier!
Physical Address
Need to send something? Here’s where you can find them:
- Corporate Office Address: Gurugram, Haryana, India
- Local Branches: Check their website for locations!
Online Forms
Submitting forms is easy:
- Contact Forms: Quick way to reach out!
- Feedback Forms: Let them know your thoughts!
Mobile Apps
For mobile users:
- In-App Support: Lots of help available right in the app.
- Push Notifications: Stay updated about your queries!
Fun Facts About Eko
- Eko was founded in 2007. That's quite a while now! 😊
- They started with a goal of making banking accessible to everyone.
- Eko has over 9 million customers across India!
- They offer services like payments, savings, and insurance.
- The head office is in Gurugram, Haryana - a buzzing place!
FAQ
What do I do if my Eko app is not working?
Check if your internet connection is stable. If the problem persists, reach out to customer support.
How can I reset my password?
You can reset it via the app or website.
Can I withdraw cash using Eko?
Yes, but you must comply with certain verification processes.
What should I do if I received a suspicious message?
Stay cautious and report it to the customer support immediately.
How can I provide feedback?
You can use the feedback forms available on the website or contact support.
