| Company | Contact Details |
|---|---|
| Company Name | Jana Small Finance Bank |
| Customer Care Number | 1800-2080 |
| Website | https://www.janabank.com |
| customercare@janabank.com | |
| Address | Bengaluru, Karnataka, India |
| Other Details | N/A |
| Country | India |
Got a question? Want some help? Reach out to Jana Small Finance Bank!
For instant help, you can call them at 1800-2080. Yes, that’s a toll-free number! Whether you are in India or abroad, they’ve got you covered. Lifesaver, right?
If calling isn't your thing, no worries! They have an email support setup. Just shoot an email to customercare@janabank.com. Got feedback? They would love to hear it!
All the Ways to Connect with Jana Small Finance Bank
1. Phone Numbers
- Toll-Free: 1800-2080
- Local Numbers: Check their website for specific local branches.
- International Support: They have lines open for international queries too!
- Hotlines: Any urgent issues? Their customer care is ready to assist.
2. Email Support
- Customer Support Email: customercare@janabank.com
- Dedicated Department Emails: Depending on your query, they have various departments!
- Feedback & Suggestions: They love hearing from you, so don’t hold back.
3. Live Chat
- Website Chat: Hop on their website for real-time help.
- In-App Chat: If you’re using their app, chat functionality is right there!
4. Social Media
- Direct Messaging: Slide into their DMs on platforms like Instagram or Facebook.
- Public Comments & Tweets: You can leave a comment or tweet at them!
- Social Media Help Desks: They have dedicated teams on social media, ensuring help is just a click away.
5. Self-Service Portals & Knowledge Base
- Help Center: Their website has a helpful help center.
- Community Forums: Interact with other customers and share experiences!
- Troubleshooting Tools: Find solutions for common problems easily.
6. Messaging Apps
- WhatsApp Support: Instant messaging? Yes, please!
- Telegram, WeChat, Viber, Line: They are all there for your support needs!
- SMS/Text Support: Just text them your query. So simple!
7. Physical Address
- Corporate Office Address: This one’s located in Bengaluru, Karnataka, India. Suite it up!
- Local Branches: You can find various branches across India.
8. Online Forms
- Contact Forms: Fill one on their site if you prefer writing!
- Feedback Forms: They are eager to listen to you.
9. Mobile Apps
- In-App Support: Get help right in the app!
- Push Notifications: Stay updated with all the news and promos.
Fun Facts About Jana Small Finance Bank
- Jana Small Finance Bank was established to help Small-scale businesses in India.
- Their mission is to provide wide access to financial services.
- They have various financial products tailored for customers.
- It was the first bank in India to focus heavily on financial inclusion.
- They are committed to community development and economic growth.
FAQ: Common Customer Issues
How do I reset my online banking password?
You can simply go to the login page and click on 'Forgot Password'. Follow the instructions!
What should I do if my transaction fails?
Check your account balance and try again. If it still fails, reach out to customer care.
Can I check my account balance via SMS?
Yes! Just send a text with your account number to their SMS service.
How do I close my bank account?
Visit your nearest branch with your ID and account details. They'll help you out.
Is there a mobile app for the bank?
Yes, they have an awesome mobile app that makes banking easy-peasy!
