| Company | Contact Details |
|---|---|
| Company Name | Equitas Small Finance Bank |
| Customer Care Number | 1800-103-1222 |
| Website | https://www.equitasbank.com |
| customerservice@equitasbank.com | |
| Address | Chennai, Tamil Nadu, India |
| Other Details | N/A |
| Country | India |
Hey there! Looking for help from Equitas Small Finance Bank? Let’s dive right into how you can get in touch with them! Here’s the important stuff up front:
Contact Details
Toll-Free Number: 1800-103-1222
Website: www.equitasbank.com
Email Support: customerservice@equitasbank.com
Head Office: Chennai, Tamil Nadu, India
Ways to Connect with Equitas
1. Phone Numbers
Equitas has several numbers to help you out:
- Toll-Free Number: Perfect for any general inquiries.
- Local Numbers: You can call to local branches too!
- International Numbers: If you're outside India, don’t worry!
- Hotlines: For urgent issues, they have hotlines.
2. Email Support
Email is super convenient! Here are the options:
- Customer Support Email: Use customerservice@equitasbank.com.
- Dedicated Department Emails: Depending on your needs, there're specific emails.
- Feedback & Suggestions: They really value your thoughts!
3. Live Chat
Need quick answers? You can chat live:
- Website Chat: Just pop onto their website and check it out.
- In-App Chat: If you have their banking app, they’ve got chat support there too!
4. Social Media
They're also active on social media. Here’s how you can engage with them:
- Direct Messaging: Send them a DM with your queries.
- Public Comments & Tweets: Comment or tweet for a quicker response.
- Social Media Help Desks: They sometimes provide support directly on social platforms.
5. Self-Service Portals & Knowledge Base
Want to solve a problem on your own? Here’s how:
- Help Center: This has all the FAQs.
- Community Forums: Discuss with other customers if you're facing issues.
- Troubleshooting Tools: Find solutions quickly!
6. Messaging Apps
Connecting via messaging apps is a breeze!
- WhatsApp Support: Like chatting with friends, but for your banking.
- Telegram, WeChat, Viber, Line: Different options for different users!
- SMS/Text Support: Quick replies even without the internet.
7. Physical Address
If you prefer face-to-face:
- Corporate Office Address: Chennai, Tamil Nadu, India.
- Local Branches: Visit any nearby branch for assistance.
8. Online Forms
Need to send detailed queries? They got you!
- Contact Forms: Easy to fill and submit.
- Feedback Forms: Your opinions matter!
9. Mobile Apps
If you’re all about apps:
- In-App Support: Access help straight from the app.
- Push Notifications: Get updates right on your phone!
Fun Facts About Equitas Small Finance Bank!
- This bank started in 2016, so it's still pretty young!
- They focus on helping the underbanked in India.
- Equitas got its license from the RBI, which is super important.
- They offer a range of services, including loans and fixed deposits!
- Customer support is a big priority for them, helping thousands every day.
FAQs
Frequently Asked Questions
How can I reset my password?
Just go to the app or website and click on 'Forgot Password'. Follow the instructions!
What should I do if my card is lost?
Call their toll-free number immediately to block your card!
Can I access my account on different devices?
Yes! Just log in using your credentials on any device.
How do I update my personal information?
Log in to your account and go to the 'Profile' section to make changes.
Is there a mobile app for Equitas?
Yes! You can download it from the Play Store or App Store.
