Phone Number: +86-400-816-9999
Want to reach out to Yili Group in China? Simple! Just like that, you can pick up your phone and dial their toll-free number. It's really easy for inquiries, and trust me, it takes just a few seconds.
Feeling more like sending a message? Their website has got you covered with various support options! Let's take a look at all the ways you can contact Yili Group.
Phone Numbers
- Toll-Free Number: +86-400-816-9999
- Local Numbers: Available for specific regions.
- International Numbers: Check their website for the latest info.
- Hotlines: Perfect for urgent support!
Email Support
Writing emails is an effective way of connecting! Here’s how:
- Customer Support Email: N/A (Check the website)
- Dedicated Department Emails: Specific emails for various needs.
- Feedback & Suggestions: Yili loves hearing from you!
Live Chat
Imagine getting quick replies while you sip your chai! Yili offers:
- Website Chat: Chat right on their website.
- In-App Chat: Perfect for those on the go!
Social Media
Social media? Oh yes! The fun way of connecting!
- Direct Messaging: DM them for quick help!
- Public Comments & Tweets: They love a good banter!
- Social Media Help Desks: For all your burning questions.
Self-Service Portals & Knowledge Base
Feeling adventurous? Check out these resources:
- Help Center: Find answers instantly.
- Community Forums: Chat with fellow Yili fans.
- Troubleshooting Tools: Fix things yourself easily!
Messaging Apps
We live in the age of messaging, right? Here’s how Yili is making it easier:
- WhatsApp Support: Just shoot them a message!
- Telegram, WeChat, Viber, Line: Got your favorites?
- SMS/Text Support: Old school but gold!
Physical Address
Want to visit? Here’s where to find them:
- Corporate Office Address: No.1 Jinshan Road, Hohhot, Inner Mongolia, China
- Local Branches: Check their website for more info!
Online Forms
Forms are lovely! Reach out this way:
- Contact Forms: Easy and direct!
- Feedback Forms: Let them know your thoughts!
Mobile Apps
On your phone? They got you covered:
- In-App Support: All your questions at your fingertips.
- Push Notifications: Stay tuned for updates!
5 Fun Facts About Yili Group
Let's make it simple! Here are five interesting facts in a fun way:
- Yili started in 1999. That’s over 20 years of yum!
- They are super famous for dairy products. Think milk, cheese, and yogurt!
- Yili Group has won quite a few awards for its quality. That’s a big deal!
- It’s one of the largest dairy companies in China.
- They care about the environment and try to be sustainable!
FAQ - Common Problems Customers Face
1. How can I track my order?
You can track your order via the Yili website or app. Just log in to see updates!
2. What should I do if I received a damaged product?
Contact their customer support immediately. They’ll guide you through the process!
3. Can I return a product?
Yes! There are specific return policies. Check the website for detailed info.
4. How do I give feedback on a product?
You can send feedback through the feedback form on the website!
5. What if I have technical issues with the app?
Use the in-app chat for instant help or check the troubleshooting tools in the Help Center.
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