Need help from Valora Holding AG? You've come to the right place! You can reach their customer care team easily. Here’s everything you need to know about connecting with them.
Contact Info
Phone Number: +41 61 467 2111
Website: www.valora.com
Email: info@valora.com
Different Ways to Connect
1. Phone Numbers
- Toll-Free Numbers: They might have specific numbers for certain countries.
- Local Numbers: Local calls can save you some bucks.
- International Numbers: If you're calling from outside Switzerland, check for the correct number.
- Hotlines: Great for urgent queries.
2. Email Support
- Customer Support Email: Use info@valora.com.
- Dedicated Departments: They might have specific emails based on your query.
- Feedback & Suggestions: Always welcome!
3. Live Chat
- Website Chat: Look for the live chat option on their site.
- In-App Chat: If you’re using their app, a chat feature might be in there too!
4. Social Media
- Direct Messaging: Slide into their DMs on platforms like Facebook or Instagram.
- Public Comments & Tweets: Engage through comments or tweets.
- Social Media Help Desks: Some companies have dedicated teams for their social media queries.
5. Self-Service Portals & Knowledge Base
- Help Center: Check their site for FAQs or guides.
- Community Forums: Connect with other customers who might have the same question.
- Troubleshooting Tools: Helpful for solving common issues.
6. Messaging Apps
- WhatsApp Support: Quick support through popular messaging apps.
- Telegram, WeChat, Viber, Line: Many options depending on your preference.
- SMS/Text Support: Great for simple queries!
7. Physical Address
You can visit them at:
Hofackerstrasse 40,4132 Muttenz,
Switzerland.
8. Online Forms
- Contact Forms: Fill out forms for specific queries.
- Feedback Forms: Let them know your thoughts!
9. Mobile Apps
- In-App Support: Navigate to the help section within the app.
- Push Notifications: Stay updated with important alerts!
Fun Facts About Valora Holding AG
- Valora is Swiss and is all about convenience and retail.
- They got a bunch of stores in train stations, pretty handy!
- They also do food, so you can grab a bite.
- Valora has been in business for ages, since 1905!
- They focus on customer experience, so your opinion matters.
FAQs
1. How do I cancel my order?
You can cancel your order by calling customer support or through the website chat.
2. How long does it take to get a refund?
Refunds usually take 5-10 business days to process.
3. What should I do if my item arrives damaged?
Contact customer service immediately with photos of the damage.
4. Can I change my order after placing it?
You can change your order before it’s shipped; just reach out to support.
5. Do you offer international shipping?
Yes, they offer shipping to several countries! Check their website for details.
