| Company | Contact Details |
|---|---|
| Company Name | United States Agency for Global Media (USAGM) |
| Customer Care Number | +1-202-203-4400 |
| Website | https://www.usagm.gov |
| publicaffairs@usagm.gov | |
| Address | 330 Independence Ave., SW, Washington, DC 20237 |
| Other Details | General Inquiries: +1-202-203-4400 |
| Country | USA |
Phone Number: +1-202-203-4400
Need to reach out to USAGM? Here’s how you can get in touch! They offer multiple ways for you to connect with their customer care team.
1. Phone Numbers
USAGM has a few options for phone support:
- Toll-Free Numbers: These are usually free, but USAGM’s support is available through local and international options.
- Local Numbers: You can call their general inquiries number at +1-202-203-4400.
- International Numbers: If you’re calling from outside the US, you can still use the same number, just remember the country code!
- Hotlines: You might find hotlines for specific issues, so check their website for those details.
2. Email Support
Prefer to send an email? Here's what USAGM offers:
- Customer Support Email: You can reach them at publicaffairs@usagm.gov.
- Dedicated Department Emails: For other issues, you may need to find specific departmental emails on their site.
- Feedback & Suggestions: Got some thoughts? They often appreciate feedback sent through their emails.
3. Live Chat
Need immediate help?
- Website Chat: Check their website for a live chat option—you might find it very useful!
- In-App Chat: If they have an app, look for chat features within it. It’s easy-peasy!
4. Social Media
Are you a social media buff?
- Direct Messaging: You can DM them on platforms like Twitter or Facebook.
- Public Comments & Tweets: Don’t hesitate to comment on their posts; they often respond.
- Social Media Help Desks: They might have dedicated timelines for help on social media—check it out!
5. Self-Service Portals & Knowledge Base
For those who like figuring things out on their own:
- Help Center: A treasure trove of information awaits you!
- Community Forums: Join the discussions with other users—you may find solutions!
- Troubleshooting Tools: Use these tools to fix common problems yourself.
6. Messaging Apps
Chatting isn’t just limited to apps—they offer pretty cool options!
- WhatsApp Support: Yes, you read that right! You can message them on WhatsApp too.
- Telegram, WeChat, Viber, Line: They might even have support via these apps.
- SMS/Text Support: If you love texting, check if they offer this option!
7. Physical Address
If you ever want to drop by:
- Corporate Office Address: 330 Independence Ave., SW, Washington, DC 20237.
- Local Branches: They have different offices, so look for the one nearest to you.
8. Online Forms
For quick queries, online forms are a great way too:
- Contact Forms: Use these for specific inquiries.
- Feedback Forms: Share your suggestions easily!
9. Mobile Apps
On-the-go support is also available:
- In-App Support: Many apps have help features built right in!
- Push Notifications: Get updates directly from the app, which is neat!
Fun Facts About USAGM
- USAGM operates several media platforms, including Voice of America.
- It was created to promote freedom and democracy worldwide.
- Did you know they reach over 350 million people weekly?
- The agency's broadcasts are crucial sources of news for many in repressive countries.
- USAGM often engages with local communities to understand their needs better!
FAQs
What if I can’t reach customer service by phone?
You can try emailing them or checking their website for live chat options.
Can I get support on WhatsApp?
Absolutely! They have a WhatsApp support option you can use.
Where can I find the help center?
You can click on the Help Center link on the USAGM website for all the information you need.
How do I submit feedback?
You can use their feedback form provided on the website.
What’s the benefit of using the community forums?
You’ll be able to connect with other users who might have the same questions or experiences as you do.
