| Company | Contact Details |
|---|---|
| Company Name | Truist Financial Corporation |
| Customer Care Number | +1-336-733-2000 |
| Website | https://www.truist.com |
| investor.relations@truist.com | |
| Address | 214 N Tryon St., Charlotte, NC 28202 |
| Other Details | Customer Service: +1-800-226-5228 |
| Country | USA |
If you are looking for help from Truist Financial Corporation, you are in the right place! They offer various ways to reach them. First, here’s the important stuff:
Phone Number: +1-800-226-5228
Different Ways to Contact Truist
Phone Numbers
- Toll-Free Numbers: You can call them toll-free at +1-800-226-5228.
- Local Numbers: For specific areas, use local numbers.
- International Numbers: Outside USA, dial +1-336-733-2000.
- Hotlines: They have various hotlines that you can find on their website.
Email Support
- Customer Support Email: Drop them an email at investor.relations@truist.com.
- Dedicated Department Emails: Different departments have separate emails for quick assistance.
- Feedback & Suggestions: Use email for feedback on their services.
Live Chat
- Website Chat: They have chat support available on their website.
- In-App Chat: If you are using their app, chat support is also there.
Social Media
- Direct Messaging: DM them on their social media like Twitter and Facebook for support.
- Public Comments & Tweets: They respond to comments and tweets as well.
- Social Media Help Desks: They have dedicated help desks on social platforms.
Self-Service Portals & Knowledge Base
- Help Center: A great place to find answers.
- Community Forums: Here, you can ask questions and share experiences.
- Troubleshooting Tools: Handy tools to resolve issues on your own.
Messaging Apps
- WhatsApp Support: They have support on WhatsApp, easy to use!
- Other Apps: You can also reach them through Telegram, WeChat, Viber, or Line.
- SMS/Text Support: Text support is also available for quick help.
Physical Address
- Corporate Office Address: You can visit them at: 214 N Tryon St., Charlotte, NC 28202
- Local Branches: They have branches across the USA.
Online Forms
- Contact Forms: Fill out forms for specific inquiries.
- Feedback Forms: Give your feedback or suggestions through online forms.
Mobile Apps
- In-App Support: Get support directly in their app.
- Push Notifications: They send notifications for updates and offers.
Fun Facts about Truist
- Truist Financial Corporation is made from the merging of BB&T and SunTrust Banks.
- They have their headquarters in Charlotte, North Carolina.
- Truist was founded in 2019, so they are still pretty new.
- They are one of the largest banks in the USA.
- Truist is known for focusing on community and social responsibility.
Common Customer Questions
1. How can I reset my Truist online banking password?
You can reset your password by clicking on “Forgot Password” on the login page.
2. How to recover a locked Truist account?
Call customer service at +1-800-226-5228 for immediate help.
3. Can I deposit checks using the app?
Yes! Just use the mobile deposit feature in the app.
4. What should I do if I see an unauthorized transaction?
Contact customer support immediately to report it.
5. How to close my Truist account?
Visit a local branch or call customer service for assistance.
