| Company | Contact Details |
|---|---|
| Company Name | SunTrust Banks, Inc. |
| Customer Care Number | +1-800-786-8787 |
| Website | https://www.suntrust.com |
| investors@suntrust.com | |
| Address | 303 Peachtree Street NE, Atlanta, GA 30308 |
| Other Details | Customer Service: +1-800-786-8787 |
| Country | USA |
Hey there! If you're looking for easy ways to get in touch with SunTrust Banks, Inc., you’ve come to the right place. Let's dive into how you can connect with them like a pro! Just before we start, here’s the golden nugget you need:
Customer Service Phone Number: +1-800-786-8787
Website: www.suntrust.com
Getting in Touch - Phone Numbers
- Toll-Free Numbers: Call them at +1-800-786-8787 without worrying about the charges!
- Local Numbers: For local help, it's good to ask if they have different local numbers.
- International Numbers: If you’re outside the USA, check their website for international calling options.
- Hotlines: They provide dedicated hotlines depending on your query.
Email Support
Emailing is another great way to reach them.
- Customer Support Email: Shoot your queries to investors@suntrust.com.
- Dedicated Department Emails: Depending on your needs, they might have specialized email addresses.
- Feedback & Suggestions: Don’t hesitate to share ideas or issues—it helps them improve!
Live Chat Options
Want instant answers? Live chat is the way!
- Website Chat: Check their website for a chat option, and you might get your answer in seconds!
- In-App Chat: If you’re using their app, look for chat support there too.
Social Media
In today’s world, social media is key. Here’s how you can use it:
- Direct Messaging: Slide into their DMs on platforms like Twitter or Facebook.
- Public Comments & Tweets: Sometimes commenting publicly gets quick responses!
- Social Media Help Desks: Look for dedicated help desks on their social media profiles.
Self-Service Portals & Knowledge Base
Not everything needs a call! Self-service can save your time.
- Help Center: Visit their help center for FAQs.
- Community Forums: Join forums where customers share advice and tips.
- Troubleshooting Tools: Use online tools for quick fixes to common problems.
Messaging Apps
We use our phones a lot, so why not connect through them?
- WhatsApp Support: They might be available through WhatsApp!
- Telegram, WeChat, Viber, Line: Check if they provide support via your favorite apps.
- SMS/Text Support: Texting could also be a way to get help!
Physical Address
If you need it, here’s where to find them:
- Corporate Office Address: 303 Peachtree Street NE, Atlanta, GA 30308
- Local Branches: You can search the website to find local branches near you.
Online Forms
Using online forms is quick and convenient. Here’s what you can do:
- Contact Forms: Fill out their online contact forms for general inquiries.
- Feedback Forms: Give feedback through dedicated forms—they appreciate it!
Mobile Apps
Apps are super handy!
- In-App Support: Reach out for support right from their app.
- Push Notifications: Enable notifications to stay updated about important info!
Fun Facts about SunTrust
Now, let's sprinkle in some cool facts about SunTrust!
- SunTrust Banks was founded way back in 1891! That’s like over a century of banking experience.
- They merged with BB&T in 2019 to form Truist, creating one of the largest banks in the USA.
- Their headquarters is in the bustling city of Atlanta, Georgia.
- SunTrust has a big focus on community, often sponsoring events and initiatives!
- They've invested in technology to enhance customer experience, like mobile banking apps!
FAQ Section
Common Questions
What should I do if I forgot my online banking password?
You can reset your password on the SunTrust login page, just click "Forgot Password?"
How can I report suspicious activity on my account?
Call customer service immediately at +1-800-786-8787 to report it.
Can I deposit checks using the mobile app?
Yes, there's a feature for mobile check deposit in the app.
Is there a fee for using ATMs?
Fees may apply if you use an ATM outside of the SunTrust network.
How can I cancel my credit card?
Call customer services for help with cancellation at +1-800-786-8787.
