Hey there! If you're looking for help with Sunrise UPC GmbH in Switzerland, you've come to the right place. Let's dive into how you can easily reach out for support.
Contact Information
Phone Numbers:
- Toll-Free Number: +41 58 777 0123
- Local Numbers: You can find local numbers on their website.
- International Numbers: Also available on their official site.
- Hotlines: Specific hotlines are available for urgent queries.
Email Support:
- Customer Support Email: info@sunrise.ch
- Dedicated Department Emails: Details can be found on their website.
- Feedback & Suggestions: They love hearing from you!
Live Chat:
- Website Chat: Get real-time help on their website.
- In-App Chat: If you're using their app, there's support right there!
Social Media:
- Direct Messaging: DM them on their social media accounts.
- Public Comments & Tweets: Engage with them publicly for quick responses!
- Social Media Help Desks: They have dedicated help desks on these platforms.
Self-Service Portals & Knowledge Base:
- Help Center: Check out the Help Center for FAQs.
- Community Forums: Join discussions and share tips with other users.
- Troubleshooting Tools: Find tools to solve common problems.
Messaging Apps:
- WhatsApp Support: Shoot them a message on WhatsApp!
- Other Apps: They may support Telegram, WeChat, Viber, and Line too.
- SMS/Text Support: You can also text them for help.
Physical Address:
- Corporate Office Address: Thurgauerstrasse 101b, 8152 Opfikon, Switzerland.
- Local Branches: Visit their local branches for in-person assistance.
Online Forms:
- Contact Forms: Fill them out for quick help.
- Feedback Forms: Let them know how they're doing!
Mobile Apps:
- In-App Support: Get help while using the app.
- Push Notifications: Stay updated with important alerts.
5 Fun Facts for Kids!
- Sunrise UPC connects people with super-fast internet like a speedy train!
- They have cool numbers you can call without paying extra, like magic!
- Get help with just a text, like sending a secret message!
- Their office is in a really big place called Opfikon, it’s all shiny!
- They listen to what you say, like a good friend!
Common Customer Problems FAQ
What should I do if my internet is down?
First, check all the wires and plug them back in. If it’s still not working, call customer support at +41 58 777 0123.
How can I change my plan?
You can change your plan easily through the website or contact support.
What to do if I forgot my password?
Use the “Forgot Password” link on the login page. Follow the instructions sent to your email.
How can I give feedback?
You can fill out a feedback form on their website or email them.
Is there a live chat option?
Yes! You can use live chat on their website.
Image of Sunrise UPC
