Contact Information:
Need help with your SAIC Motor car? You can reach out to customer support through these numbers:
Toll-Free Number: +86-21-2201-1155
Website: www.saicmotor.com
Support Options
1. Phone Numbers
- Toll-Free Numbers: SAIC provides a toll-free contact for quick assistance.
- Local Numbers: Reach out to local branches for region-specific services.
- International Numbers: For overseas queries—just dial!
- Hotlines: Special hotlines for urgent issues are also available.
2. Email Support
- Customer Support Email: Though no direct email is given, keep checking their website!
- Dedicated Department Emails: These could be accessible via their contact page.
- Feedback & Suggestions: Sending feedback helps make products better!
3. Live Chat
- Website Chat: Quick responses available directly on their site.
- In-App Chat: If you’ve got the mobile app, chat away!
4. Social Media
- Direct Messaging: DM on platforms like Facebook, Twitter, and Instagram.
- Public Comments & Tweets: Keep it public for speedy responses!
- Social Media Help Desks: A few brands have teams just for social media!
5. Self-Service Portals & Knowledge Base
- Help Center: Check their help section for common queries.
- Community Forums: Join discussions for tips from other SAIC users!
- Troubleshooting Tools: Fix common issues on your own!
6. Messaging Apps
- WhatsApp Support: Quick message support via WhatsApp!
- Telegram, WeChat, Viber, Line: Check if they are on these platforms!
- SMS/Text Support: Text your queries for help!
7. Physical Address
- Corporate Office Address: 489 Weihai Road, Jing'an District, Shanghai, China.
- Local Branches: Find a branch near you for direct assistance.
8. Online Forms
- Contact Forms: Use the forms on their site for inquiries.
- Feedback Forms: Your suggestions matter!
9. Mobile Apps
- In-App Support: Get help without leaving the app!
- Push Notifications: Stay updated with service alerts.
Fun Facts About SAIC Motor
- 1. SAIC Motor is one of the largest automobile manufacturers in China!
- 2. They collaborate with global brands like GM to produce amazing cars!
- 3. They manage multiple brands including Roewe, MG, and Baojun.
- 4. SAIC has a strong presence in the electric vehicle market too!
- 5. The company’s headquarters is in Shanghai, it’s a big hub for car innovation.
FAQs About SAIC Motor Customer Care
1. What should I do if my car won’t start?
Check your battery and try jump-starting it. If that doesn’t work, contact customer support!
2. How can I schedule a service appointment?
You can book online via the SAIC app or call your local branch!
3. What if I lost my owner’s manual?
Don't stress! You can download a PDF version from their official website.
4. Is there a warranty on my car?
Yes, all new cars come with a warranty. Check the specifics online or call support.
5. How do I file a complaint?
You can use the contact form on their website or send a message via social media.
