| Company | Contact Details |
|---|---|
| Company Name | Quest Diagnostics Incorporated |
| Customer Care Number | +1-973-520-2700 |
| Website | https://www.questdiagnostics.com |
| n/a | |
| Address | 500 Plaza Drive, Secaucus, NJ 07094 |
| Other Details | Customer Service: +1-866-697-8378 |
| Country | USA |
Get in Touch
Need to reach out? Quest Diagnostics has got you covered! Whether you are in the USA or from international spots, they have easy ways to contact them. Here’s how:
Phone Numbers
- Toll-Free Number: +1-866-697-8378
- Local Numbers: +1-973-520-2700
- International Numbers: Check their site for specific location.
- Hotlines: They offer specialized hotlines as needed for specific inquiries.
Email Support
If you fancy a more written form of communication, email can be your best bet. Though they don’t list a specific email here (hint: check their site!), typically you can reach out via:
- Customer Support Email: Check their website for up-to-date contact emails!
- Dedicated Department Emails: They have departments for various queries.
- Feedback & Suggestions: Your feedback is always welcome!
Live Chat
For immediate help, try their live chat options:
- Website Chat: Chat available on their website for quick answers.
- In-App Chat: If you have their app, chat features are user-friendly!
Social Media
Connect with them socially:
- Direct Messaging: Message them directly on platforms like Facebook, Twitter, and Instagram.
- Public Comments & Tweets: Tag them in your tweets or on posts!
- Social Media Help Desks: They keep an active presence to assist you.
Self-Service Portals & Knowledge Base
Like to solve problems on your own? Quest has fantastic self-service options:
- Help Center: Find guides and tutorials online.
- Community Forums: Discuss and share experiences with others.
- Troubleshooting Tools: Get quick fixes for common issues.
Messaging Apps
Love messaging? So do they!
- WhatsApp Support: Chat directly for inquiries.
- Other Apps: Telegram, WeChat, Viber, Line can be used for support too!
- SMS/Text Support: Text for info and updates!
Physical Address
If you prefer the classic way, they have a real office too. Here’s where you can find them:
- Corporate Office Address: 500 Plaza Drive, Secaucus, NJ 07094
- Local Branches: Find branches near you through their site.
Online Forms
Want to fill out something quickly? Check out:
- Contact Forms: Easy to use for inquiries.
- Feedback Forms: Your thoughts make a difference!
Mobile Apps
For the tech-savvy! Their app offers:
- In-App Support: Quick access while you’re on the go!
- Push Notifications: Stay updated with alerts!
Fun Facts About Quest Diagnostics
- Quest Diagnostics was founded in 1967, and they are a leading provider of diagnostic information services.
- They operate more than 2,200 locations across the United States, wow!
- The company processes approximately 150 million diagnostic tests annually. That’s a lot of tests!
- They serve nearly half of the hospitals and physicians in the U.S.
- Their mission is to empower better health by delivering the world's best diagnostic insights.
FAQ: Common Customer Problems and Solutions
How do I get my test results?
You can view your test results through the Quest Diagnostics app or their website once they are available!
Can I change my appointment?
Yes, you can reschedule your appointment by logging in to your online account or calling customer service.
What if my insurance doesn't cover the tests?
If your insurance doesn’t cover a test, you can often pay out-of-pocket. It's best to discuss it with a representative ahead of time.
How do I file a complaint?
You can file a complaint by contacting their customer support via phone or using the online feedback form on their website!
Is there a way to know more about the tests?
Absolutely! The website has detailed information about various tests they offer.
You can always visit their website for more details!
If you have any queries feel free to reach them at +1-866-697-8378 or via the contact form on their site.
