Petronet LNG India Customer Care Number

If you ever have any questions or need support from Petronet LNG, you’ve come to the right place. Let’s dig in!

Urgent Help? Here’s How to Reach Us!

• Phone Number: +91-11-2341-1411
• Toll-Free Numbers: We have toll-free numbers for easy calling, if you’re within India.
• Local Numbers: You can also call using local numbers if you prefer.
• International Numbers: For our friends outside India, we got you covered too!
• Hotlines: We have specific hotlines for critical issues.

Email Support

• Customer Support Email: Feel free to reach us at investors@petronetlng.com anytime.
• Dedicated Department Emails: Each department has its specific email for focused help.
• Feedback & Suggestions: Your feedback is gold for us. Send in your suggestions!

Live Chat, Where Speed Meets Convenience!

• Website Chat: Pop onto our website for instant live chat support.
• In-App Chat: If you've got our mobile app, use the in-app chat!

Connect with Us on Social Media

• Direct Messaging: DM us anytime on our social handles.
• Public Comments & Tweets: You can also comment or tweet at us if you prefer.
• Social Media Help Desks: We have dedicated teams to help you out on social media.

Self-Service Solutions

• Help Center: Our Help Center is like a treasure chest full of info.
• Community Forums: Connect with other customers and share your experiences.
• Troubleshooting Tools: Use our tools to solve common issues quickly.

Messaging Apps for Instant Chat

• WhatsApp Support: Yes, we are on WhatsApp! Connect with us there.
• Telegram, WeChat, Viber & Line: We're lively across different messaging apps too!
• SMS/Text Support: Prefer texting? No problem!

Physical Address

• Corporate Office Address: 1st Floor, World Trade Center, Babar Road, Barakhamba, New Delhi, India.
• Local Branches: We got branches around the country for in-person visits.

Online Forms for Feedback

• Contact Forms: Use our online forms for quick queries.
• Feedback Forms: We love hearing from you through feedback forms!

Mobile Apps for Instant Help

• In-App Support: Get support directly in the mobile app.
• Push Notifications: Don’t miss important updates with our push notifications.

Did You Know These Interesting Facts About Petronet LNG?

• Petronet LNG is one of the largest LNG importers in India.
• They have a capacity to import 17.5 million tonnes of LNG per year.
• They have set up a large terminal at Dahej in Gujarat.
• The company was established in the year 1998.
• Petronet LNG is recognized for its eco-friendly initiatives.

Common Queries: FAQ

Frequently Asked Questions

1. How can I contact customer support?

You can reach us through phone, email or our live chat on the website.

2. What are the working hours for customer support?

Our support is available from 9 AM to 6 PM, Monday to Saturday.

3. Can I receive updates via SMS?

Yes, you can sign up for SMS updates about your services.

4. What do I do if I have a complaint?

You can fill out a complaint form online or contact customer support directly.

5. How can I give feedback?

We appreciate feedback! You can send it through our feedback form on the website.

Contact Us!

Phone: +91-11-2341-1411
Email: investors@petronetlng.com
Website: https://www.petronetlng.com/
Address: 1st Floor, World Trade Center, Babar Road, Barakhamba, New Delhi, India.