| Company | Contact Details |
|---|---|
| Company Name | North East Small Finance Bank |
| Customer Care Number | 1800-121-1905 |
| Website | https://www.nesfb.com |
| customercare@nesfb.com | |
| Address | Guwahati, Assam, India |
| Other Details | N/A |
| Country | India |
Hey there! Are you looking for quick support from North East Small Finance Bank? You’ve come to the right place! Navigating through customer service can be a bit tricky, but I’m here to make it easier for you.
Contact Information
If you need assistance, here’s the phone number: 1800-121-1905. This is their toll-free number, so you can call without worrying about charges. If you want to reach out via email, simply drop a message to customercare@nesfb.com. It’s that simple!
Phone Numbers
Toll-Free Numbers
You can easily contact them at 1800-121-1905. It helps you connect without extra costs.
Local and International Numbers
For local queries, check their website for specific regional numbers. And for international calls, the common practice is to add the country code, which in India's case is +91. Again, visit the website.
Hotlines
Some banks have hotlines for emergencies. Keep an eye on their site for any updates!
Email Support
Customer Support Email
Use customercare@nesfb.com for your queries. Their team is usually fast with replies.
Dedicated Department Emails
Sometimes you can find specific emails for departments on their website.
Feedback & Suggestions
Feedback? They love hearing from you. Share your thoughts via the support email!
Live Chat
Website Chat
Need instant help? Check out their live chat feature on the website. It's quick and easy!
In-App Chat
If you use their mobile app, you'll find support features right there.
Social Media
Direct Messaging
Hit them up on social media via DM. They are quite responsive!
Public Comments & Tweets
You can also leave comments or tweets for visibility.
Social Media Help Desks
Some banks have dedicated social media teams. Check their profiles.
Self-Service Portals & Knowledge Base
Help Center
For quick questions, their Help Center has a ton of information.
Community Forums
You can discuss issues with other users in community forums, which can be very helpful!
Troubleshooting Tools
Facing problems? Often you can find troubleshooting tools on their site.
Messaging Apps
WhatsApp Support
You can also reach out to them on WhatsApp for a more informal chat.
Telegram, WeChat, Viber, Line
Different messaging platforms can ease things up; it all depends on what they support.
SMS/Text Support
Sometimes simple text support can do the trick. They usually provide details on their site.
Physical Address
Corporate Office Address
The main hub is in Guwahati, Assam. Check their site for the exact address.
Local Branches
They have branches across the north-east. It makes it easier to get help face-to-face.
Online Forms
Contact Forms
Need to reach out? Use their contact forms available on the website.
Feedback Forms
Feel free to fill out feedback forms to share your opinions.
Mobile Apps
In-App Support
Their app often has support features built right in.
Push Notifications
Stay updated with push notifications on your smartphone. They keep you informed.
Fun Facts about North East Small Finance Bank
- This bank was established in 2017, focusing on the unique needs of the north-east region.
- They offer services like microfinancing, which supports small businesses.
- North East Small Finance Bank supports financial literacy programs.
- They prioritize customer service and aim for quick resolutions.
- Their vision is to reach unbanked communities and empower them.
Frequently Asked Questions (FAQs)
What should I do if I can't access my account?
Try resetting your password using the 'Forgot Password' link on the login page. If that doesn't work, call their customer care.
How can I update my contact details?
You can update your contact info through the app or online banking. You can also reach out via email.
When can I expect a response to my email?
Usually within 24 hours, but during busy times it might take longer.
Do they have a mobile app for banking?
Yes, they do! You can download it from the Google Play Store or Apple App Store.
How can I give feedback about my experience?
You can fill out a feedback form on their website or email them directly.
