Company | Contact Details |
---|---|
Company Name | MSC Cruises USA |
Customer Care Number | +1-954-772-6262 |
Website | https://www.msccruisesusa.com |
usreservations@msccruisesusa.com | |
Address | 6750 N. Andrews Avenue, Fort Lauderdale, FL 33309 |
Other Details | Customer Service: +1-877-665-4655 |
Country | USA |
If you’re looking to connect with MSC Cruises USA, you’re in the right place! Here’s all the info you need to reach out.
Contact Information
Phone Number:
- Toll-Free: +1-877-665-4655
- Local: +1-954-772-6262
- International: Check the website for rates.
- Hotline: Look for special numbers for urgent requests.
Email Support:
- Customer Support Email: usreservations@msccruisesusa.com
- Dedicated Department Emails: Visit the contact page on the website.
- Feedback & Suggestions: Use the feedback form or send an email as above.
Live Chat Options
Feeling chatty? You’ve got two options:
- Website Chat: Access it right on their official website.
- In-App Chat: If you're using the MSC app, you can chat there too!
Social Media Connections
MSC Cruises is lively on social media! You can:
- Send Direct Messages on platforms like Facebook or Instagram.
- Leave Public Comments & Tweets about your experiences.
- Check out their Social Media Help Desks for quick answers.
Self-Service Portals & Knowledge Base
Want to help yourself? Here’s how:
- Help Center: A treasure trove of FAQs and guides.
- Community Forums: Connect with fellow cruisers and swap stories.
- Troubleshooting Tools: Handy tips for common issues.
Messaging Apps
Need quick help? Try these:
- WhatsApp Support: Chat directly for speedy replies.
- Other Apps: They also support Telegram, WeChat, Viber, and Line.
- SMS/Text Support: Quick texts also get you answers.
Physical Addresses
If you need to visit:
- Corporate Office Address: 6750 N. Andrews Avenue, Fort Lauderdale, FL 33309
- Local Branches: Find them on the website.
Online Forms
Filling out forms is simple:
- Contact Forms: Reach out directly when you fill them out.
- Feedback Forms: Tell them what you think.
Mobile Apps Support
Finally, if you’re on the go:
- In-App Support: Access everything right on your phone!
- Push Notifications: Stay updated on your cruise!
Fun Facts About MSC Cruises USA
- MSC Cruises is one of the biggest cruise lines in the world, operating globally.
- The company has a fleet of 19 ships that go to more than 200 destinations worldwide.
- They focus a lot on sustainability and aim to protect the ocean.
- MSC was founded in 1989 and has grown rapidly since then.
- They offer cruises tailored for families, couples, and solo travelers alike.
Common Questions (FAQs)
Q1: How can I change my cruise booking?
You can modify bookings via their website or customer support. Just have your booking number ready!
Q2: What should I do if I missed my cruise?
Contact customer service ASAP! They might help you find an alternative.
Q3: How can I book shore excursions?
You can easily book them online before or during your cruise through the app.
Q4: What if I have special dietary needs?
You can inform them while booking or email the support. They usually cater to all types!
Q5: How do I get updated info about my cruise?
You can check your email or turn on app notifications for the latest updates.