Contact Details:
For any inquiries, you can reach out to us directly:
- Phone: +41 41 455 0400
- Email: info@komaxgroup.com
- Website: www.komaxgroup.com
Types of Customer Support
Phone Numbers
We have various phone numbers to make reaching out easier:
- Toll-Free Numbers: You can call for free within Switzerland!
- Local Numbers: Reach us on local lines for quick support.
- International Numbers: Our global customers are a priority too.
- Hotlines: Special support lines for urgent queries.
Email Support
We're just an email away!
- Customer Support Email: Use info@komaxgroup.com for any questions!
- Dedicated Department Emails: Reach various departments for specific needs.
- Feedback & Suggestions: We love hearing from you. Send your thoughts!
Live Chat
If you prefer chatting, we got you!
- Website Chat: Available on our website for instant assistance.
- In-App Chat: Chat support right within our app.
Social Media
Connect with us on social platforms!
- Direct Messaging: Shoot us a DM on platforms like Facebook and Twitter.
- Public Comments & Tweets: We respond to tweets and comments.
- Social Media Help Desks: Dedicated teams monitoring feedback.
Self-Service Portals & Knowledge Base
Do-it-yourself options are available:
- Help Center: Find answers to common questions.
- Community Forums: Share experiences, ask questions.
- Troubleshooting Tools: Tools to help solve problems!
Messaging Apps
We’re on your favorite messaging apps!
- WhatsApp Support: Get support directly on WhatsApp!
- Others: We support Telegram, WeChat, Viber, Line too.
- SMS/Text Support: Message us anytime!
Physical Address
If you wish to visit us:
- Corporate Office Address: Industriestrasse 6, 6036 Dierikon, Switzerland.
- Local Branches: We have branches across Switzerland.
Online Forms
Fill out forms for easier communication:
- Contact Forms: Use our contact form for inquiries.
- Feedback Forms: Let us know how we did!
Mobile Apps
Stay connected through our app:
- In-App Support: Customer support right in your pocket.
- Push Notifications: Get updates and important information.
Komax Holding AG - 5 Fun Facts!
Did you know these cool stuff about our company?
- Komax was founded in 1975, how cool is that!
- It specializes in advanced automation for wire processing.
- We have a presence in over 60 countries worldwide!
- Innovative solutions make us a leader in the market.
- Our dedication to quality ensures customer satisfaction!
FAQs
Q1: What’s the best way to contact customer support?
A1: You can call us at +41 41 455 0400 or send an email to info@komaxgroup.com.
Q2: Can I get support on social media?
A2: Yes! We answer DMs and comments on our social media pages.
Q3: Is there a live chat option available?
A3: Absolutely! You can use the live chat feature on our website or app.
Q4: What support is available via mobile apps?
A4: Our app features in-app support and push notifications for updates.
Q5: Can I provide feedback online?
A5: Yes, you can fill out our feedback form on the website!
