| Company | Contact Details |
|---|---|
| Company Name | Kaiser Permanente |
| Customer Care Number | +1-510-271-5800 |
| Website | https://www.kaiserpermanente.org |
| n/a | |
| Address | 1 Kaiser Plaza, Oakland, CA 94612 |
| Other Details | Customer Service: +1-800-464-4000 |
| Country | USA |
If you’re looking for help with Kaiser Permanente, you’ve come to right place! Wanna know how to reach them? Here’s all necessary info laid out for you.
Contact Information
Phone Number: +1-800-464-4000
- Toll-Free Numbers: Call their customer service at +1-800-464-4000.
- Local Numbers: For local inquiries, you can contact +1-510-271-5800.
- International Numbers: They also have numbers for those outside the USA; check the website for that.
- Hotlines: Specific hotlines are available for urgent concerns, just visit their website.
Email Support
Email is another way to get in touch.
- Customer Support Email: Might not have a general email, but check the website.
- Dedicated Department Emails: They have specific emails for certain departments if you look carefully.
- Feedback & Suggestions: They welcome feedback! You can air your views on the platform.
Live Chat
Fancy a one-on-one chat? Kaiser provides that, too!
- Website Chat: Their website's chat feature is handy for quick questions.
- In-App Chat: If you have their app, you can chat directly from there.
Social Media
Sometimes a tweet goes a long way!
- Direct Messaging: You can DM them on their social media platforms.
- Public Comments & Tweets: Feel free to drop a comment! They might respond.
- Social Media Help Desks: Some branches have help desks on Facebook and Twitter.
Self-Service Portals & Knowledge Base
If you're a fan of figuring things out your own way, self-service is excellent!
- Help Center: Browse through their FAQs and articles on the Help Center.
- Community Forums: Discuss with others on the community forums.
- Troubleshooting Tools: They have tools to help solve common issues on your own.
Messaging Apps
Chat on the go? Yes, please!
- WhatsApp Support: You can reach out via WhatsApp—super convenient!
- Telegram, WeChat, Viber, Line: Explore these platforms to connect.
- SMS/Text Support: Get in touch through text, just easier!
Physical Address
Sometimes, it’s good to send a letter.
- Corporate Office Address:
1 Kaiser Plaza, Oakland, CA 94612
- Local Branches: Local offices can help with region-specific questions.
Online Forms
Need to fill out something? Let's do it!
- Contact Forms: Use the contact form on their website.
- Feedback Forms: Have suggestions? There are forms for that!
Mobile Apps
If you use apps, they got you covered!
- In-App Support: Get help directly within the Kaiser app.
- Push Notifications: Stay updated with useful notifications on your device.
Did You Know? 5 Cool Facts About Kaiser Permanente
- Kaiser Permanente serves over 12 million members in the USA.
- It was founded in 1945, so they’ve been around for quite some time!
- They combine health care and insurance, not something a lot of companies do.
- They have a huge emphasis on preventive care, helping you stay healthy rather than just treating sickness.
- Kaiser Permanente is also known for its integration of technology in health care services.
Frequently Asked Questions (FAQs)
1. How do I change my appointment?
You can change your appointment by calling customer service or using the mobile app.
2. What should I do if I forgot my password?
Use the "Forgot Password?" link on the login page to reset it.
3. How can I submit feedback?
You can submit feedback through the contact forms on the website.
4. Is there a mobile app for Kaiser Permanente?
Yes, there is a mobile app that you can download from the App Store or Google Play.
5. Where can I find my medical records?
You can find your medical records in the member section of the Kaiser website or app.
