| Company | Contact Details |
|---|---|
| Company Name | InterContinental Hotels Group |
| Customer Care Number | +1-770-604-2000 |
| Website | https://www.ihg.com |
| corporatecommunications@ihg.com | |
| Address | Three Ravinia Drive, Suite 100, Atlanta, GA 30346 |
| Other Details | Customer Service: +1-800-621-0555 |
| Country | USA |
If you're looking for help from InterContinental Hotels Group (IHG) in the USA, you've come to the right place! Let’s break down all the ways you can get in touch with them.
Contact Information
Phone Numbers:
- Toll-Free Customer Service: +1-800-621-0555
- Local Number: +1-770-604-2000
- International Numbers: Check the IHG website for more details.
- Hotlines: Available 24/7 for your convenience.
Email Support:
- Customer Support Email: corporatecommunications@ihg.com
- Dedicated Department Emails: Available on their website.
- Feedback & Suggestions: Share your thoughts anytime!
Live Chat and Social Media
Live Chat:
- Website Chat: Go to their website for live assistance.
- In-App Chat: Use the IHG app for quick help.
Social Media:
- Direct Messaging via Facebook or Twitter.
- Public Comments & Tweets: They love engaging with fans!
- Social Media Help Desks: Fast responses available.
Self-Service Options
Self-Service Portals & Knowledge Base:
- Help Center: A treasure of information.
- Community Forums: Meet other travelers and share your experiences.
- Troubleshooting Tools: Solve common problems right away.
Messaging Apps:
- WhatsApp Support: Quick and convenient!
- Telegram, WeChat, Viber, Line: Catch them on various platforms.
- SMS/Text Support: Just a text away!
Physical Address
Corporate Office Address:
Three Ravinia Drive, Suite 100,Atlanta, GA 30346, USA
Local Branches: Check the IHG website for locations near you.
Online Forms
Online Forms:
- Contact Forms: Easy to fill out for inquiries.
- Feedback Forms: Your opinion matters!
Mobile Apps
Mobile Apps:
- In-App Support: Get assistance directly through the app.
- Push Notifications: Stay updated on your bookings.
5 Fun Facts About InterContinental Hotels Group
- IHG operates more than 5,900 hotels in over 100 countries!
- Their first hotel opened in 1946 in the UK, and now they’re all around the globe!
- They have 15 brands, including Holiday Inn and Crowne Plaza.
- IHG is known for its excellent customer loyalty programs.
- They focus on sustainability and have many eco-friendly initiatives.
Frequently Asked Questions (FAQ)
1. How do I cancel my hotel booking?
You can cancel through the IHG website or app under your bookings. Just follow the prompts!
2. Can I change my reservation?
Yes, you can modify your reservation online or by calling customer service.
3. What if I have a complaint?
You can submit your complaint through email or social media, and they’ll get back to you.
4. Is there a loyalty program?
Absolutely! Join IHG Rewards for exclusive discounts and offers.
5. What health measures are in place?
IHG has implemented various health and safety measures across their properties for guest comfort.
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Want to get in touch?
For any inquiries, you can call +1-800-621-0555 or visit https://www.ihg.com!
