| Company | Contact Details |
|---|---|
| Company Name | ICICI Lombard General Insurance |
| Customer Care Number | 1800-2666 |
| Website | https://www.icicilombard.com |
| customersupport@icicilombard.com | |
| Address | Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Contact Info:
Need help? Call 1800-2666 for immediate assistance!
For more info, check out ICICI Lombard's website.
How to Reach Customer Support
1. Phone Numbers
- Toll-Free Numbers: Reach us at 1800-2666.
- Local Numbers: You can also contact your local branch for assistance.
- International Numbers: For customers outside India, we have international numbers available.
- Hotlines: Need urgent help? Use our dedicated helpline.
2. Email Support
- Customer Support Email: Write to us at customersupport@icicilombard.com.
- Dedicated Department Emails: Different departments have unique emails, so feel free to ask!
- Feedback & Suggestions: Your feedback is gold! Drop us a suggestion anytime.
3. Live Chat
- Website Chat: Want real-time help? Use our website chat feature!
- In-App Chat: Get answers directly in your app while you browse.
4. Social Media
- Direct Messaging: Shoot us a DM on platforms like Facebook or Instagram.
- Public Comments & Tweets: We see and respond to all your comments!
- Social Media Help Desks: Use our social media pages for quick queries.
5. Self-Service Portals & Knowledge Base
- Help Center: Find solutions to common problems in our Help Center.
- Community Forums: Join discussions and get help from other customers.
- Troubleshooting Tools: Use these tools for DIY solutions!
6. Messaging Apps
- WhatsApp Support: Chat with us on WhatsApp for quick responses.
- Telegram, WeChat, Viber, Line: We’re available on these apps too!
- SMS/Text Support: Prefer texting? We got you covered!
7. Physical Address
- Corporate Office Address: Visit us at our office in Mumbai, Maharashtra.
- Local Branches: Find a local branch near you for face-to-face help.
8. Online Forms
- Contact Forms: Fill out our online contact form for queries.
- Feedback Forms: Your opinion matters; send us your feedback!
9. Mobile Apps
- In-App Support: Get help right from our app!
- Push Notifications: Stay updated with the latest news and offers!
Fun Facts About ICICI Lombard
- ICICI Lombard is a well-known general insurance provider in India.
- Founded in 2001, they have become a big player in the insurance market.
- The company is a joint venture between ICICI Bank and Fairfax Financial Holdings.
- ICICI Lombard offers a wide range of insurance products, including health and motor insurance!
- They have received several awards for their innovative insurance solutions.
FAQs
1. What to do if my policy is not getting renewed?
If your policy isn't getting renewed, it could be due to pending documentation or premium. Contact customer support for details.
2. How can I file a claim quickly?
You can file a claim online through our website or mobile app. Make sure to have all documents ready!
3. What is the claim settlement process?
After submitting your claim, you will receive an acknowledgment. Our team will review and process it within the committed time frame.
4. Can I change my policy details online?
Yes, you can log into your account and update your policy details easily!
5. What should I do if I have feedback?
We love hearing from you! You can send your feedback through our email or feedback form.
