Company | Contact Details |
---|---|
Company Name | Humana Inc. |
Customer Care Number | +1-502-580-1000 |
Website | https://www.humana.com |
n/a | |
Address | 500 West Main Street, Louisville, KY 40202 |
Other Details | Customer Service: +1-800-448-6262 |
Country | USA |
Hey there! Looking for help from Humana? You’ve come to the right place! Let's dive into all the ways you can connect with Humana’s customer care team. We will cover phone support, email, live chat, social media, and more. And don't worry, we’ll make it simple and breezy!
1. Phone Numbers
Using the phone is one of the easiest ways to reach out. Here’s how:
- Toll-Free Numbers: dial +1-800-448-6262 for free support in the USA!
- Local Numbers: Need something specific? Call +1-502-580-1000.
- International Numbers: You may find special numbers on their website for help outside the USA.
- Hotlines: They may have hotlines for urgent matters, check them online.
2. Email Support
Email is great for detailed queries. Though I don’t have a specific email for you, they do respond:
- Customer Support Email: You can use the contact form on the website.
- Dedicated Department Emails: Reach out to specific departments through the site.
- Feedback & Suggestions: They really value your feedback!
3. Live Chat
Live chat is fast. Here’s the scoop:
- Website Chat: Find the chat feature on Humana's official site.
- In-App Chat: If you have their app, you can chat there too!
4. Social Media
Social media is where the party is. Connect with them here:
- Direct Messaging: Slide into their DMs on Facebook or Twitter.
- Public Comments & Tweets: They reply to most public comments.
- Social Media Help Desks: They have dedicated pages for customer help.
5. Self-Service Portals & Knowledge Base
Sometimes you need answers fast! Check these:
- Help Center: Tons of useful documents and articles!
- Community Forums: Talk to other customers and share experiences.
- Troubleshooting Tools: Find fixes for common problems.
6. Messaging Apps
Messaging apps are super convenient:
- WhatsApp Support: They might offer WhatsApp support!
- Telegram, WeChat, Viber, Line: Some customers report using these apps too!
- SMS/Text Support: If you’re old school, text might work!
7. Physical Address
If you prefer good old postal mail, here’s where to send it:
Corporate Office Address: 500 West Main Street, Louisville, KY 40202
Local Branches: They're located across the USA.
8. Online Forms
Need to submit something? Look for these:
- Contact Forms: Fill out their form for any inquiries.
- Feedback Forms: Share your thoughts easily!
9. Mobile Apps
Mobile apps add convenience:
- In-App Support: Just tap for help!
- Push Notifications: You’ll get updates straight to your phone.
Fun Facts About Humana!
- Humana is a health insurance company based in Kentucky.
- It's one of the largest insurance providers in the U.S.
- They were founded in 1961 by David Jones.
- Humana serves millions of members across the country.
- They focus on healthcare solutions and wellness programs.
FAQs
What should I do if I have billing questions?
Contact customer service at +1-800-448-6262 for billing inquiries!
Where can I find my policy details?
You can access your policy details by logging into their website.
How can I file a complaint?
For any complaints, write using the contact form on their site.
What if I need help after hours?
Check their website for self-service options available 24/7!
Is there a wait time for customer service?
Wait times can vary, depending on call volume. Try calling during non-peak hours for quicker help!