Your Quick Contacts!
Need help? Here’s how you can reach out:
Phone Number: +41 58 858 8600
Email: info@holcim.com
Website: www.holcim.com
All About Help and Support
1. Phone Numbers
Holcim provides various phone numbers to assist you based on your needs:
- Toll-Free Numbers: Quick access without the costs.
- Local Numbers: Dial in from local connections.
- International Numbers: For our global users.
- Hotlines: Specialized support for urgent needs.
2. Email Support
Need to write things down? You can email:
- Customer Support Email: info@holcim.com
- Dedicated Department Emails: Suitable emails for specific inquiries.
- Feedback & Suggestions: Always ready to take your feedback!
3. Live Chat
If chatting is more your style:
- Website Chat: Pop up chat on their website.
- In-App Chat: Chat while using the app.
4. Social Media
Holcim stays active online:
- Direct Messaging: Slide into their DMs!
- Public Comments & Tweets: Share your thoughts openly.
- Social Media Help Desks: Get assistance where it's convenient for you.
5. Self-Service Portals & Knowledge Base
Discover things on your own:
- Help Center: Answers to common questions.
- Community Forums: Join the community discussions!
- Troubleshooting Tools: Fix issues yourself.
6. Messaging Apps
Chat via your favorite messaging tools:
- WhatsApp Support: Instant messaging for quick help.
- Telegram, WeChat, Viber, Line: Many options to connect.
- SMS/Text Support: Text them for support!
7. Physical Address
Feel like visiting? Here’s where:
Corporate Office Address: Zürcherstrasse 156, 8645 Jona, Switzerland
Local Branches: Depending on your locality!
8. Online Forms
Want to send a message online? Use:
- Contact Forms: Easy way to reach.
- Feedback Forms: Share what you think.
9. Mobile Apps
Everything on the go:
- In-App Support: Get help right in your app!
- Push Notifications: Stay updated immediately.
Fun Facts About Holcim Ltd.
- Holcim Ltd. is a leading global building materials company.
- It was formed by the merger of Holsim and Lafarge in 2015.
- The company operates in more than 70 countries.
- Holcim has a strong commitment to sustainability and reducing CO2 emissions.
- Their production facilities have advanced technology for better efficiency.
Customer FAQs
1. How can I reset my password?
To reset your password, go to the login page and click on "Forgot Password".
2. Where can I find my order history?
You can view your order history in the 'My Account' section on the website.
3. Is there a mobile app for Holcim?
Yes, Holcim has a mobile app available on both Android and iOS!
4. What should I do if I face a billing issue?
Please contact customer support via email or phone number for billing concerns.
5. How do I give feedback?
You can provide feedback through the feedback forms on our website.
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