| Company | Contact Details |
|---|---|
| Company Name | Hertz Global Holdings |
| Customer Care Number | +1-239-301-7000 |
| Website | https://www.hertz.com |
| investorrelations@hertz.com | |
| Address | 8501 Williams Road, Estero, FL 33928 |
| Other Details | Customer Service: +1-800-654-3131 |
| Country | USA |
Hey there! Need help with Hertz? You’re at the right place! Let’s dive into all the easy ways you can connect with their customer support. First things first, here is the contact info you should save:
Customer Service Phone Number: +1-800-654-3131
Phone Number: +1-239-301-7000
Email: investorrelations@hertz.com
Website: hertz.com
Ways to Reach Hertz
1. Phone Numbers
Hertz has multiple numbers for your convenience:
- Toll-Free Number: +1-800-654-3131
- Local Number: +1-239-301-7000
- International Numbers: It's always best to check their website for numbers that work from outside USA.
- Hotlines: They have hotlines for emergencies, so you can get help fast!
2. Email Support
Email is great if you want to send detailed queries:
- Customer Support Email: investorrelations@hertz.com
- Dedicated Department Emails: For specific issues, they have different department contacts.
- Feedback & Suggestions: They love hearing from you! Your suggestions might help them improve.
3. Live Chat
Want quick answers? Try live chat:
- Website Chat: Open their website and look for the chat feature.
- In-App Chat: If you’re using their app, there’s a chat option there too.
4. Social Media
Connect with Hertz on social media for updates or inquiries:
- Direct Messaging: Shoot them a message on Facebook or Instagram.
- Public Comments & Tweets: They respond to tweets, so don’t hesitate to tag them!
- Social Media Help Desks: Some platforms have dedicated support accounts.
5. Self-Service Portals & Knowledge Base
Got a simple query? Check these self-service options:
- Help Center: Tons of FAQs are available there.
- Community Forums: Talk to other customers; you might find what you need.
- Troubleshooting Tools: If you have trouble, they have guides!
6. Messaging Apps
Here’s the cool part; you can reach out through messaging apps!
- WhatsApp Support: They provide support here too.
- Telegram, WeChat, Viber, Line: Reach out through these apps as per your comfort.
- SMS/Text Support: You can shoot a text for quick requests!
7. Physical Address
If you want to send a letter or visit:
- Corporate Office Address: 8501 Williams Road, Estero, FL 33928.
- Local Branches: Hertz has locations around the USA. Check their site for the nearest.
8. Online Forms
For more structured requests:
- Contact Forms: Fill these out for specific inquiries.
- Feedback Forms: Let them know how they can improve.
9. Mobile Apps
If you love to book on the go:
- In-App Support: Get help right when you need it.
- Push Notifications: Stay updated with alerts about your bookings.
Fun Facts About Hertz
Did you know these 5 cool things about Hertz?
- Hertz is a big player in car rentals and operates in over 150 countries.
- They started way back in 1918! That's like a century of business!
- The name "Hertz" comes from a German physicist named Heinrich Hertz.
- They have a range of cars, from economy to luxury, so there’s something for everyone.
- Hertz was named the ‘World’s Leading Car Rental Company’ many times!
Common Customer Questions (FAQ)
What should I do if my car breaks down?
Call customer service at +1-800-654-3131. They'll help you right away!
Can I change my reservation online?
Yes! Just go to "Manage Reservations" on their website or app.
What are the payment options?
You can pay using credit cards, debit cards, and even cash at some locations.
What if I lost something in the car?
Contact the branch where you rented the car. They’ll assist you.
Is there an age limit for renting a car?
Yes, generally you need to be at least 21, but it can vary by location.
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