| Company | Contact Details |
|---|---|
| Company Name | Fannie Mae |
| Customer Care Number | +1-800-232-6643 |
| Website | https://www.fanniemae.com |
| investor_relations@fanniemae.com | |
| Address | 1100 15th Street NW, Washington, DC 20005 |
| Other Details | Customer Service: +1-800-732-6643 |
| Country | USA |
Hey there! If you’re looking for help from Fannie Mae, you’ve come to the right place. Let’s dive into the contact options available for getting your questions answered. First things first, here’s the important info:
Fannie Mae Contact Information
Phone Number: +1-800-232-6643
Website: Fannie Mae Official Site
Phone Numbers
- Toll-Free Number: +1-800-232-6643
- Local Number: +1-800-732-6643
- International Numbers: Contact through the toll-free number from outside USA.
- Hotlines: Available for urgent queries, just call the toll-free number.
Email Support
- Customer Support Email: investor_relations@fanniemae.com
- Dedicated Department Emails: Reach out for specific support through departmental emails.
- Feedback & Suggestions: They welcome your thoughts, drop a mail!
Live Chat
Want to chat quickly? Use:
- Website Chat: Direct chat on their website for immediate support.
- In-App Chat: If you have their app, use the chat feature there.
Social Media
Follow them on social media for updates. You can:
- Direct Messaging: Slide into their DMs for quick questions.
- Public Comments & Tweets: They often reply to comments!
- Social Media Help Desks: Sometimes, they have dedicated support on their social pages.
Self-Service Portals & Knowledge Base
You may prefer to search for answers yourself. Here’s where to go:- Help Center: It’s full of articles and FAQs.
- Community Forums: Discuss with fellow users!
- Troubleshooting Tools: They can guide you if you hit a snag.
Messaging Apps
Need help on the go? Here’s a list to consider:- WhatsApp Support: You might be able to reach them here!
- Other apps like Telegram, WeChat, Viber, and Line are good options too.
- SMS/Text Support: You can text them if you prefer that.
Physical Address
In case you’re curious about where they are located:Corporate Office Address: 1100 15th Street NW, Washington, DC 20005
And they have local branches too!
Online Forms
If you need to reach them, using forms can help:- Contact Forms: Fill out forms for inquiries.
- Feedback Forms: Share your experience; they listen!
Mobile Apps
Don’t forget to check their app for support:- In-App Support: Get quick help right from your phone.
- Push Notifications: Stay updated with alerts from them.
Five Simple Facts About Fannie Mae
- Fannie Mae helps people buy homes by providing loans.
- They support the housing market in the USA.
- It was created in 1938 as part of the New Deal.
- Fannie Mae doesn’t give loans directly, but works through lenders.
- They're a government-sponsored enterprise!
FAQs
What do I do if I have a problem with my mortgage?
You can call +1-800-732-6643 or use the live chat on the website.
How can I contact customer support?
Use the toll-free number or email investor_relations@fanniemae.com.
Can I get help via social media?
Yes, you can DM them or leave comments on their posts!
Is there a mobile app for support?
Yes, download their app for quick support options.
What if I need to visit in person?
You can go to their corporate office at Washington, DC, or find a local branch.
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