| Company | Contact Details |
|---|---|
| Company Name | Department of Transportation |
| Customer Care Number | +1-202-366-4000 |
| Website | https://www.transportation.gov |
| dot.comments@dot.gov | |
| Address | 1200 New Jersey Avenue SE, Washington, DC 20590 |
| Other Details | Customer Service: +1-202-366-4000 |
| Country | USA |
If you need help with transportation-related questions or issues in the USA, you are at the right spot! The Department of Transportation (DOT) is here to assist you all the way. Here’s some vital information you need.
Contact Details
Phone Number:
Customer Service: +1-202-366-4000
- Toll-Free Numbers: Depending on the service you need, various toll-free numbers are available.
- Local Numbers: Reach out through local hotline numbers for better connectivity.
- International Numbers: Need to call from outside the USA? They have international numbers too!
- Hotlines: Look up specific hotlines based on your query, for immediate help.
Email Support
- Customer Support Email: dot.comments@dot.gov
- Dedicated Department Emails: Various departments have unique emails for specialized help.
- Feedback & Suggestions: They love hearing from you! Send your feedback through their email.
Live Chat Options
Want a quick chat? The DOT also has live chat support:
- Website Chat: Chat directly on their website for instant answers.
- In-App Chat: If you're using their app, you can chat right there too!
Social Media Support
Don't forget about social media! You can reach them in these ways:
- Direct Messaging: Shoot them a message on Facebook or Twitter.
- Public Comments & Tweets: Post a comment or tweet, and they're sure to reply.
- Social Media Help Desks: Dedicated desks on social platforms to assist you!
Self-Service Portals & Knowledge Base
If you like sorting things out yourself, check these out:
- Help Center: A treasure trove of information for all your transportation queries.
- Community Forums: Join discussions and share experiences with other users.
- Troubleshooting Tools: These little helpers can guide you through common issues.
Messaging Apps
You can also reach DOT via popular messaging apps:
- WhatsApp Support: Chat on WhatsApp for quick feedback.
- Other Apps: Telegram, WeChat, Viber, and Line are also supported.
- SMS/Text Support: Sometimes, a simple text goes a long way!
Physical Address
For those who like traditional ways:
- Corporate Office Address: 1200 New Jersey Avenue SE, Washington, DC 20590
- Local Branches: Look for local branches based on your state.
Online Forms
They offer online forms for even easier communication:
- Contact Forms: Fill out a form for your specific queries.
- Feedback Forms: Let them know what you think or suggest improvements!
Mobile Apps
Using their app? Check this out:
- In-App Support: Get support directly from the app.
- Push Notifications: Stay updated with important notifications right on your phone.
Fun Facts About the DOT
- Did you know the DOT was established in 1966? That’s like 57 years of service!
- They oversee more than 4 million miles of roadway! So many roads to take!
- The DOT is also responsible for aviation, railways, and public transport. Thrilling, right?
- They help in making transportation safer for you and your family.
- Every year, they serve millions of people directly through their services!
Frequently Asked Questions (FAQs)
How can I track my transportation request?
You can track requests through their official website or the support app.
What should I do if my complaint wasn’t addressed?
Try reaching out via their chat support or call the customer service number.
Can I submit my feedback online?
Yes, you can fill the feedback form on their website.
Is there a way to get updates via my phone?
Certainly! You can turn on push notifications in the mobile app.
What if I don't have access to the internet?
You can always call their customer service or visit the nearest office.
For more information, check their website: www.transportation.gov
Contact Information
Phone: Customer Service: +1-202-366-4000 | Email: dot.comments@dot.gov
