| Company | Contact Details |
|---|---|
| Company Name | Defense Commissary Agency (DeCA) |
| Customer Care Number | +1-804-734-8000 |
| Website | https://www.commissaries.com |
| publicaffairs@deca.mil | |
| Address | 1300 E Avenue, Fort Lee, VA 23801 |
| Other Details | General Inquiries: +1-804-734-8000 |
| Country | USA |
The Defense Commissary Agency (DeCA) is your go-to for all things related to grocery shopping for military personnel and their families. If you ever find yourself stuck or have questions, don’t worry! They have plenty of ways to get in touch. Let’s break it down, shall we?
1. Phone Numbers
First off, let's talk about phone numbers. You can reach DeCA by calling them. Here’s the treasure map:
- Toll-Free Number: +1-804-734-8000
- Local Number: Same as above!
- International Number: Just use the toll-free number from anywhere!
- Hotlines: They have special numbers if emergencies come up.
2. Email Support
Email is another smart way to get help. You got options:
- Customer Support Email: publicaffairs@deca.mil
- Dedicated Department Emails: Each department has its own email, so look online for those.
- Feedback & Suggestions: Always welcome; they wanna know how they can do better!
3. Live Chat
If you prefer typing over talking, look for:
- Website Chat: A quick chat button on their site is handy!
- In-App Chat: If they have an app, you might find support there too.
4. Social Media
Connecting on social media can also be fun:
- Direct Messaging: Slide into their DMs for questions.
- Public Comments & Tweets: Give 'em a shout; they often respond!
- Social Media Help Desks: Some platforms have specific help desks set up.
5. Self-Service Portals & Knowledge Base
Wanna find answers without waiting? Check out:
- Help Center: A gold mine of FAQs and guidelines.
- Community Forums: Chat with other users and find solutions together.
- Troubleshooting Tools: These can help you fix most common issues quickly.
6. Messaging Apps
Love using apps? Here’s how DeCA fits in:
- WhatsApp Support: Some companies use this for support, check if they do!
- Telegram, WeChat, Viber, Line: Other chatting platforms for reaching out! You know, just in case.
- SMS/Text Support: Text them for quick answers on your mobile!
7. Physical Address
In case you wanna mail them something or visit:
- Corporate Office Address: 1300 E Avenue, Fort Lee, VA 23801
- Local Branches: Check the website to find a local store!
8. Online Forms
Prefer to fill a form? Here’s where you can do it:
- Contact Forms: Great for formal inquiries.
- Feedback Forms: Share your thoughts about the service.
9. Mobile Apps
They may also have mobile apps to offer extra support:
- In-App Support: Get help directly while using the app.
- Push Notifications: Stay updated on offers or news.
5 Fun Facts About DeCA
- Did you know DeCA operates over 240 commissaries around the world?
- They’ve been around since the 1990s, serving military and families.
- DeCA provides savings of up to 30% compared to regular stores.
- In 2016, they helped customers save over $1.8 billion!
- DeCA partners with numerous local suppliers to offer fresh foods!
FAQs and Solutions
How can I find the nearest commissary?
You can use the store locator on their website to find the closest one!
What are the hours for my local commissary?
Hours vary by location, so check their website for specifics!
Can I use coupons at the commissary?
Yes, you can! Just make sure the coupons are valid.
Is there a limit to how much I can save?
Nope! Savings can add up every time you shop!
How do I submit a complaint about service?
You can contact the customer support via email or fill in a feedback form.
