| Company | Contact Details |
|---|---|
| Company Name | DCB Bank |
| Customer Care Number | 1800-209-5363 |
| Website | https://www.dcbbank.com |
| customercare@dcbbank.com | |
| Address | Peninsula Business Park, Lower Parel, Mumbai, Maharashtra, India |
| Other Details | N/A |
| Country | India |
Need help with your banking needs? Get in touch easily! Here’s the contact info you need:
Toll-Free Number: 1800-209-5363
Visit our website: www.dcbbank.com
How to Reach DCB Bank Support
Phone Numbers
- Toll-Free Numbers: Call our friendly service for free at 1800-209-5363.
- Local Numbers: If you're in Mumbai, dial: (022) 6890 9999.
- International Numbers: For overseas customers, try: +91 22 6890 9999.
- Hotlines: Emergency hotline is available for quick assistance.
Email Support
- Customer Support Email: Got questions? Email us at customercare@dcbbank.com.
- Dedicated Department Emails: Specific departments have their own emails for faster resolution.
- Feedback & Suggestions: We love hearing from you! Share your thoughts via email.
Live Chat
- Website Chat: Use the live chat feature on our website for instant support!
- In-App Chat: If you’re in our bank app, chat directly with agents.
Social Media
- Direct Messaging: Shoot us a message on our social media pages anytime!
- Public Comments & Tweets: Feel free to tag us and we’ll respond promptly.
- Social Media Help Desks: Connect with us through dedicated help desks.
Self-Service Portals & Knowledge Base
- Help Center: Check our online help center for answers anytime.
- Community Forums: Join our forums to discuss with other customers.
- Troubleshooting Tools: We have tools to help fix common issues quickly.
Messaging Apps
- WhatsApp Support: Chat with us on WhatsApp for easy banking!
- Telegram, WeChat, Viber, Line: We support various messaging apps as well.
- SMS/Text Support: Shoot a quick SMS for help!
Physical Address
You can also visit or reach out to us at our corporate office: Peninsula Business Park, Lower Parel, Mumbai, India
Online Forms
- Contact Forms: Use contact forms on our site to send us your queries.
- Feedback Forms: Never hesitate to give feedback, we value it!
Mobile Apps
- In-App Support: Need help while using our app? Support is just a tap away.
- Push Notifications: Stay updated with our push notifications.
5 Fun Facts About DCB Bank
- DCB Bank is one of India’s rapidly growing private sector banks.
- It was established in 1930, so it has lots of experience!
- The bank offers various kinds of loans, especially for businesses.
- They have a whole suite of digital banking services to make banking easy!
- DCB Bank is eco-friendly and aims for sustainable banking.
FAQs
1. How can I reset my internet banking password?
You can reset it through the login page by clicking 'Forgot Password' and following the steps.
2. What should I do if my debit card is lost?
Immediately call our toll-free number or visit your nearest bank branch to block it.
3. How can I update my personal information?
You can update your info through our app or website, or visit a branch with identification.
4. Is there a fee for account maintenance?
Yes, certain accounts might have a maintenance fee; please check the terms on our website.
5. Can I open a joint account online?
Yes, you can open a joint account online by filling the application form through our website!
Got More Questions?
Don’t hesitate to reach out through any of these means. Banking should be simple and we’re here for you.
