China Eastern Airlines has a number of ways to help travelers like you! If you have any questions or need assistance, here's where to reach them:
For quick help, you can reach their toll-free number: +86-95530. Yes, it's quite easy!
Phone Numbers
- Toll-Free: +86-95530
- Local Numbers: Check local listings for availability.
- International Numbers: Available on their website.
- Hotlines: Specific hotlines for various services are mentioned on the official site.
Email Support
Email support is also an option! Feel free to reach out to them if you prefer writing.
- Customer Support Email: Currently not provided.
- Dedicated Department Emails: Not publicly listed.
- Feedback & Suggestions: Use the contact form on their website.
Live Chat
If you’re in a hurry, use the live chat on their website!
- Website Chat: Live chat available.
- In-App Chat: If you download their app, you can chat right there!
Social Media
Connect with them on social media. It's a great way to get updates!
- Direct Messaging: Reach out on platforms like Facebook or Twitter.
- Public Comments & Tweets: Engage with their posts for quick responses.
- Social Media Help Desks: Sometimes they have dedicated support on social media.
Self-Service Portals & Knowledge Base
Want to find answers yourself? Check these out!
- Help Center: Full of FAQs.
- Community Forums: Discuss issues with fellow travelers.
- Troubleshooting Tools: Some tools to fix common problems.
Messaging Apps
Communicate easily through popular messaging apps too!
- WhatsApp Support: Coming soon!
- Telegram, WeChat, Viber, Line: Look for updates on these platforms.
- SMS/Text Support: No information is given right now.
Physical Address
If you prefer snail mail, here’s the address:
- Corporate Office: 2550 Hongqiao Road, Changning District, Shanghai.
- Local Branches: Check the official site for different locations.
Online Forms
Need to submit something? Use online forms!
- Contact Forms: Available on their site.
- Feedback Forms: Share your experience!
Mobile Apps
Don’t forget to download their app for even more support options:
- In-App Support: Access support directly through the app.
- Push Notifications: Stay updated on your flight status.
Fun Facts for Kids!
If you were to explain China Eastern Airlines to a 9-year-old, here are some fun facts:
- They fly big planes up in the sky!
- Lots of people travel with them every day!
- They have colorful logos that look very pretty!
- They connect cities far away from each other!
- Sometimes they even give snacks on the flight!
Frequently Asked Questions (FAQs)
What should I do if my flight is canceled?
If your flight gets canceled, call them at +86-95530 or use the chat feature.
How do I check my flight status?
You can visit their website or open the mobile app to get the latest updates on your flight.
What if I forget my booking reference?
Just log into the website or app using your email, you should be able to find it.
How can I change my flight details?
You can modify your booking online or simply call them at +86-95530.
What if my luggage is lost?
If your bag goes missing, report it as soon as you can at the airport or call their support.
For further info, visit their official site: China Eastern Airlines
If you need to reach them, their corporate office is located at: 2550 Hongqiao Road, Changning District, Shanghai.
