China COSCO Shipping China Customer Care Number

Hey there! If you're looking for help with China COSCO Shipping, you have come to the right place. Here, I’ll share all the important ways you can reach out for assistance. From Phone Numbers to Email Support, I got you covered!

📞 Phone Numbers

Here are some important contact numbers:

  • Toll-Free Number: Not available
  • Local Number: +86-21-6029-8888
  • International Number: Same as local 😊
  • Hotlines: Not specified, but you can use the local number.

✉️ Email Support

Currently, there isn’t a dedicated customer support email for COSCO Shipping, but you can request assistance through their website. However, if you want to provide feedback or suggestions, you can keep an eye on their site.

💬 Live Chat

For those who enjoy chatting:

  • Website Chat: Yes, there’s a chat option on their website!
  • In-App Chat: Not available right now.

📱 Social Media

Want to drop a message or comment on their posts? You can:

  • Direct Messaging: Check out their profiles on social platforms!
  • Public Comments & Tweets: You can leave comments on their posts.
  • Social Media Help Desks: They might answer questions publicly.

🛠️ Self-Service Portals & Knowledge Base

Not sure if you need help or want to solve the query yourself? Here’s what’s available:

  • Help Center: Yes, they have a section to guide you!
  • Community Forums: Join discussions with other users.
  • Troubleshooting Tools: Great resources for quick fixes!

📲 Messaging Apps

If you prefer chatting on apps, then:

  • WhatsApp Support: Not currently available, but who knows?
  • Messenger Apps: They are likely on Telegram, WeChat, etc.
  • SMS/Text Support: Not specified now.

🏢 Physical Address

Wanna know where to find them? Here you go:

  • Corporate Office: No.658 Dongdaming Road, Hongkou District, Shanghai, China.
  • Local Branches: Not listed specifically.

📝 Online Forms

If you wanna reach out via forms, you can:

  • Contact Forms: Available on their website.
  • Feedback Forms: They might have this section too.

📱 Mobile Apps

If you’re a mobile user:

  • In-App Support: Check if there's any support in the app.
  • Push Notifications: You might get updates if you download their app!

🌟 5 Facts About China COSCO Shipping

Here are 5 cool facts about them:

  • 1. COSCO is one of the largest shipping companies in the world!
  • 2. They have a fleet of over 1,300 vessels. That's huge, right?
  • 3. COSCO operates in more than 160 countries. Wow, they are everywhere!
  • 4. They have a strong focus on environmental protection.
  • 5. COSCO is a state-owned enterprise in China, which means it's governed by the government.

🤔 Frequently Asked Questions (FAQ)

General Problems Faced by Customers

1. How can I track my shipment?

You can track your shipment through their official website or contact customer support for assistance.

2. What if my shipment is delayed?

Delays can happen because of weather or customs. Contact support with your tracking number.

3. Can I change the delivery address after shipping?

Yes, if your shipment hasn't been dispatched, you can request changes. Contact them quickly!

4. What should I do if my package is lost?

Report it to customer service immediately with your tracking number. They’ll guide you.

5. How can I provide feedback?

You can provide feedback through their website’s feedback form. They love hearing from you! 😊

📸 Here's an Image of China COSCO Shipping

China COSCO Shipping
+86-21-6029-8888