| Company | Contact Details |
|---|---|
| Company Name | Catholic Syrian Bank (CSB Bank) |
| Customer Care Number | 1800-266-9090 |
| Website | https://www.csb.co.in |
| customercare@csb.co.in | |
| Address | Thrissur, Kerala, India |
| Other Details | N/A |
| Country | India |
Hey there! If you’re looking to reach out to Catholic Syrian Bank (CSB Bank), you’ve come to the right place. Whether it’s customer care, support, or just general inquiries, we got your back! Here’s all the info you need.
Contact Details
For inquiries, CSB Bank provides multiple connecting ways. You can call them on their Toll-Free Number, or in case you’re dialing from outside, there are local and international numbers too. They have hotlines for urgent concerns. Here’s how you can reach them:
Phone Numbers
- Toll-Free Numbers: 1800-266-9090
- Local Numbers: Various local branches; check the website for exact numbers.
- International Numbers: This varies based on your location.
- Hotlines: Keeps specific hotlines for urgent issues. Best to check the help section on their website!
Email Support
Email is another helpful way to connect with CSB Bank. If you’re more comfortable writing things down, give it a shot. They have dedicated emails that you could use:
- Customer Support Email: customercare@csb.co.in
- Dedicated Department Emails: You might find various departments listed on their site.
- Feedback & Suggestions: They are always open for feedback through email!
Live Chat
If you prefer chatting, CSB Bank has live chat support. You can either access:
- Website Chat: Available 24/7.
- In-App Chat: If you’re using the CSB Bank app, there is a chat option.
Social Media
Are you a social media lover? Follow CSB Bank on social platforms! You can directly message or even comment:
- Direct Messaging: Send a DM for quick queries.
- Public Comments & Tweets: Reach out through their posts.
- Social Media Help Desks: They might have special help desks on platforms like Facebook or Twitter.
Self-Service Portals & Knowledge Base
If you’re a bit of a DIY person, CSB Bank has a help center to guide you through your questions:
- Help Center: Tons of articles and FAQs.
- Community Forums: Connect with other users and troubleshoot together.
- Troubleshooting Tools: Handy tools to solve common issues.
Messaging Apps
Moving with times, they also use messaging apps for support:
- WhatsApp Support: You can get assistance here too!
- Telegram, WeChat, Viber, Line: They support many messaging platforms.
- SMS/Text Support: Quick queries can go via SMS. Nice and easy!
Physical Address
When in doubt or if you want to meet them in person, here’s the info:
- Corporate Office Address: Thrissur, Kerala, India.
- Local Branches: Various locations available; check the website!
Online Forms
For those who prefer filling forms, you got options like:
- Contact Forms: For inquiries.
- Feedback Forms: Vent your thoughts here!
Mobile Apps
If you have their app, you are in luck! You’ll find:
- In-App Support: Super convenient.
- Push Notifications: Stay updated with alerts.
Fun Facts About Catholic Syrian Bank!
- CSB Bank was founded in 1920, so it's over 100 years old!
- It was originally established as a Syrian Christian Bank.
- The bank became a scheduled bank in 1960.
- They offer a wide range of banking services to clients worldwide.
- CSB Bank is known for its focus on customer service and financial inclusion.
Frequently Asked Questions (FAQs)
What should I do if I forget my online banking password?
You can reset it through the CSB Bank website or app. Look for the "Forgot Password" link.
How can I close my bank account?
You need to submit a written request at your local branch and follow their process.
When does the customer service team work?
The customer service team is available 9 AM to 6 PM, Monday to Saturday.
Where can I find the nearest CSB Bank branch?
Visit their website and use the branch locator tool to find the nearest branch.
What kind of accounts can I open with CSB Bank?
You can open savings accounts, current accounts, fixed deposits, and more!
Please feel free to reach out for any support, or you can navigate through the self-service options. CSB Bank really cares about your banking experience!
