| Company | Contact Details |
|---|---|
| Company Name | Capital Small Finance Bank |
| Customer Care Number | 1800-120-1600 |
| Website | https://www.capitalbank.co.in |
| customercare@capitalbank.co.in | |
| Address | Jalandhar, Punjab, India |
| Other Details | N/A |
| Country | India |
Welcome, friends! If you’re looking for help with Capital Small Finance Bank, you’ve come to the right place. Today, let’s chat about all the ways you can get in touch, because we all know that banking can sometimes feel like navigating a maze!
Contact Details
Need to reach out fast? Here’s the quick info:
Phone: 1800-120-1600
Check their website: Capital Small Finance Bank
Phone Numbers
- Toll-Free Numbers: The main number is 1800-120-1600. Call anytime!
- Local Numbers: You can also find local numbers for specific branches on the website.
- International Numbers: If you're abroad, check the website for international calling options.
- Hotlines: There are dedicated hotlines for urgent issues—just ask!
Email Support
- Customer Support Email: Have questions? Email them at customercare@capitalbank.co.in.
- Dedicated Department Emails: For more specific concerns, check the site for department emails.
- Feedback & Suggestions: They love to hear feedback, so don’t hold back!
Live Chat
- Website Chat: You can chat directly on the website for quick answers.
- In-App Chat: If you use their banking app, there’s also in-app chat support.
Social Media
- Direct Messaging: Slide into their DMs on platforms like Facebook or Twitter.
- Public Comments & Tweets: You can also reach out via public posts!
- Social Media Help Desks: Look for their social media support too.
Self-Service Portals & Knowledge Base
- Help Center: A great resource for common questions.
- Community Forums: Join discussions with other customers.
- Troubleshooting Tools: Solve issues on your own with these tools.
Messaging Apps
- WhatsApp Support: Chat on WhatsApp for quick assistance.
- Telegram, WeChat, Viber, Line: Support might be available here too!
- SMS/Text Support: You can also send a text for help!
Physical Address
Corporate Office Address: Jalandhar, Punjab, India. Can you believe it?
Online Forms
- Contact Forms: Easy to fill out on their website.
- Feedback Forms: Share your thoughts and suggestions.
Mobile Apps
- In-App Support: Get help directly through the Capital Bank app.
- Push Notifications: Stay updated right on your phone!
Facts About Capital Small Finance Bank
- Capital Small Finance Bank started its operations in 2016.
- It's the first small finance bank in India.
- They focus on providing financial services to the underserved.
- They have a strong commitment to local communities.
- The bank offers various loan products suited for small businesses.
FAQs
FAQs
1. How to reset my online banking password?
You can reset your password on the login page by clicking on 'Forgot Password'.
2. What to do if my transaction fails?
If the transaction fails, check your balance and try again. You can contact support if the issue persists.
3. How long does it take for a loan approval?
Loan approval usually takes 3-5 working days.
4. Can I check my bank statement online?
Yes, you can check your bank statement through online banking.
5. What should I do if I lost my debit card?
Contact customer support immediately to block your card and request a new one.
