Hey there! If you’re looking to get in touch with BOE Technology Group in China, you’ve come to the right place! Here, I’ll share all the important ways you can connect, whether it’s for support or just to ask a question. Let's get started!
Contact Information
Phone Number: You can reach BOE at +86-10-6431-8888. This number offers various services:
- Toll-Free Numbers: Not available.
- Local Numbers: +86-10-6431-8888 is where you call.
- International Numbers: Same number can be used if you’re calling from anywhere outside China.
- Hotlines: No specific hotline available.
Email Support
While no specific emails are provided, customers often look for assistance at various departments:
- Customer Support Email: No dedicated email given.
- Feedback & Suggestions: You can ask through the website or call.
Live Chat Options
These guys know how to keep it modern. You can find:
- Website Chat: Check their website if they have a live chat option popping up!
- In-App Chat: If you’re using their app, peep around for chat features, it might help!
Social Media Support
Don’t forget to check their online presence!
- Direct Messaging: You can DM them on platforms like Facebook or Twitter.
- Public Comments & Tweets: Write on their posts for some quick responses.
- Social Media Help Desks: Look for help sections on their profiles.
Self-Service Portals & Knowledge Base
Feeling adventurous? You can try:
- Help Center: They might have a detailed help section on their website.
- Community Forums: Get tips from fellow users, it’s quite handy!
- Troubleshooting Tools: Check if they have options to fix problems on your own.
Messaging Apps
Especially in our tech-savvy times, messaging apps are a lifesaver!
- WhatsApp Support: Check if they have a WhatsApp number — many do!
- Telegram, WeChat, Viber, Line: Look for them on these platforms, too!
- SMS/Text Support: Not clear, so better to check on their website.
Physical Address
Sometimes you just need to go old school. Here’s where they are:
- Corporate Office Address: No.10 Jiuxianqiao Road, Chaoyang District, Beijing, China.
- Local Branches: You might need to check their website for any branches.
Online Forms
If you like forms, they might have them:
- Contact Forms: There might be an online form to fill out for queries.
- Feedback Forms: Another way to share your thoughts!
Mobile Apps
If you’re on the move:
- In-App Support: Check if their mobile app has support options.
- Push Notifications: Get notified about updates right on your phone!
Fun Facts About BOE Technology Group
- BOE Technology Group is a leading provider of display products.
- It started in 1993 and has grown massively!
- They make screens for TVs, computers, and mobile phones.
- They focus a lot on research and development; innovation is key.
- BOE also works with smart systems and IoT (Internet of Things).
FAQs
-
Q1: What should I do if I face an issue with my BOE device?
A: You can call +86-10-6431-8888 for help or visit their help section. -
Q2: How can I give feedback about a BOE product?
A: Fill out their feedback form on the website or reach out via social media. -
Q3: Do they have support in English?
A: Yes, they generally have staff who can assist in English. -
Q4: Can I track my order with BOE?
A: Yes, you can usually check your order status through their website or app. -
Q5: What if I don’t get a response from customer support?
A: You can try reaching out again or use different communication channels.
Now, all of this might look like a lot of info, but don't stress! Just reach out to them and see what works best for you.
