| Company | Contact Details |
|---|---|
| Company Name | BNY Mellon |
| Customer Care Number | +1-212-495-1784 |
| Website | https://www.bnymellon.com |
| investorrelations@bnymellon.com | |
| Address | 240 Greenwich Street, New York, NY 10286 |
| Other Details | Customer Service: +1-800-205-7699 |
| Country | USA |
Need help? Don’t worry! Reaching BNY Mellon is super easy. Check out the different ways to get in touch below!
Phone Numbers
Call them up! Here’s where you can reach out:
- Toll-Free Numbers: +1-800-205-7699
- Local Numbers: +1-212-495-1784
- International Numbers: Always check your local directory!
- Hotlines: They have specific numbers for urgent help!
Email Support
Email is a great way too! You can try:
- Customer Support Email: investorrelations@bnymellon.com
- Dedicated Department Emails: You can find them on the website!
- Feedback & Suggestions: Your thoughts matter! Shoot them an email.
Live Chat
Prefer chatting? They have:
- Website Chat: Available on their website.
- In-App Chat: Just open the app and start talking!
Social Media
Connect them on social platforms:
- Direct Messaging: Hit them up on their DMs!
- Public Comments & Tweets: You can tweet or comment on their posts.
- Social Media Help Desks: They might have special pages for support.
Self-Service Portals & Knowledge Base
If you love solving things yourself, check:
- Help Center: Lots of FAQs and tutorials!
- Community Forums: Share and learn from other customers.
- Troubleshooting Tools: Find fixes to common problems.
Messaging Apps
For those who prefer messaging apps:
- WhatsApp Support: Yes, they have that!
- Telegram, WeChat, Viber, Line: Explore these options.
- SMS/Text Support: You can text them some questions.
Physical Address
Want to send a letter? Here’s where:
- Corporate Office Address: 240 Greenwich Street, New York, NY 10286
- Local Branches: Check their website for more.
Online Forms
Fill out these forms for quick queries:
- Contact Forms: Super easy to complete!
- Feedback Forms: Your feedback goes a long way.
Mobile Apps
If you love using apps:
- In-App Support: Yes, it’s there too!
- Push Notifications: Stay updated through your phone.
Did You Know About BNY Mellon?
- BNY Mellon was formed in 2007 from the merger of The Bank of New York and Mellon Financial Corporation.
- They are one of the world's largest assets services company!
- Their headquarters is beautiful and located in New York.
- They operate in over 35 countries, so you can find them almost anywhere!
- They are listed on the New York Stock Exchange!
Common Customer Questions
FAQs
Q1: What should I do if my account is locked?
A1: You can call 1-800-123-4567 for immediate help or email support.
Q2: How can I change my email address on file?
A2: Log into your account and go to settings, or contact customer service.
Q3: Where can I find my transaction history?
A3: You can access it directly through your online account dashboard.
Q4: Why is my payment still pending?
A4: Sometimes it takes a few days. If it's long, contact support.
Q5: Can I dispute a charge?
A5: Yes! Reach out to customer service for the process.
Call +1-800-205-7699 or visit BNY Mellon for more info!
