Hey there! If you're looking for help from Baloise Group in Switzerland, you're in the right place. Here’s all the info you need about their customer care details.
Contact Information
Phone Numbers
Toll-Free Number: +41 58 285 8181
Local Numbers: You can reach out to them through various local numbers available on their website.
International Numbers: For international queries, always use the main contact number provided above.
Hotlines: Baloise has specific hotlines for emergencies. Check their website for more details.
Email Support
Customer Support Email: info@baloise.com
Dedicated Department Emails: They have specific emails for different departments which you can find on their site.
Feedback & Suggestions: Always welcome via email!
Live Chat
Website Chat: You can chat directly on their website for instant support.
In-App Chat: If you’re using their mobile app, there’s a chat feature built right in!
Social Media
Direct Messaging: Shoot them a DM on their social media accounts.
Public Comments & Tweets: They respond to questions in comments and tweets too.
Social Media Help Desks: Some social media platforms have dedicated help sections.
Self-Service Portals & Knowledge Base
Help Center: Their Help Center is nifty! Lots of info on common queries.
Community Forums: Connect with other customers and get answers!
Troubleshooting Tools: There are lots of guides to help you fix common issues.
Messaging Apps
WhatsApp Support: You can reach them on WhatsApp too!
Telegram, WeChat, Viber, Line: Available on several messaging platforms.
SMS/Text Support: They also offer support via SMS!
Physical Address
Corporate Office Address:
Aeschengraben 21,
4002 Basel, Switzerland
Local Branches: You can find branches across Switzerland as well.
Online Forms
Contact Forms: Fill one out for quick communication!
Feedback Forms: They really value your feedback, do share!
Mobile Apps
In-App Support: Get direct help while you use the app.
Push Notifications: Stay updated with important alerts!
Did You Know?
- Baloise Group is over 150 years old - that's like a grandpa of the insurance world!
- They have operations all over Switzerland and even in other countries!
- Baloise is not just about auto insurance but also about life and health insurance!
- They were one of the first to offer online insurance services!
- Their headquarters is located in Basel, which is such a pretty city!
FAQs
What should I do if I can't reach customer support?
You can fill out their online contact form and they will get back to you.
How can I make a complaint about my service?
You can email them directly or use the feedback form on the website.
Can I change my policy details online?
Yes, you can log into your account and update your details directly.
What’s the best way to get urgent help?
For urgent issues, it's best to use their hotline or live chat feature.
Do they have a mobile app?
Yes, they have a mobile app that provides easy support options!
