| Company | Contact Details |
|---|---|
| Company Name | AU Small Finance Bank |
| Customer Care Number | 1800-1200-1200 |
| Website | https://www.aubank.in |
| customercare@aubank.in | |
| Address | Jaipur, Rajasthan, India |
| Other Details | N/A |
| Country | India |
How to Reach AU Small Finance Bank
Need help with your banking? Look no further! AU Small Finance Bank has got your back. Here’s how you can connect with them:
Phone Numbers
If you need quick assistance, just pick up the phone and call them. Here are the numbers:
- Toll-Free Number: 1800-1200-1200
- Local Number: 0141-3960000
- International Numbers: +91-141-3960000
- Hotlines: 1800-1200-1200
Email Support
You can also email your queries. The support team is just an email away:
- Customer Support Email: customercare@aubank.in
- Dedicated Department Emails: For specific departments, you might find different emails, just ask them!
- Feedback & Suggestions: They love to hear from you!
Live Chat
If you prefer chatting, they've got options:
- Website Chat: Check their website for live chat support.
- In-App Chat: Use their mobile app to chat directly!
Social Media
Connect with AU Bank on social media:
- Direct Messaging: Send them a DM on Facebook or Instagram.
- Public Comments & Tweets: They’re active on Twitter!
- Social Media Help Desks: Many banks now have dedicated teams just for social media!
Self-Service Portals & Knowledge Base
Don’t want to call? No worries! Explore these options:
- Help Center: A great place for FAQs.
- Community Forums: Sometimes, fellow customers have the answers!
- Troubleshooting Tools: Fix issues on your own!
Messaging Apps
Chat with them on your fav apps:
- WhatsApp Support: Easy chats for quick help!
- Telegram, WeChat, Viber, Line: Choose your platform!
- SMS/Text Support: Traditional but effective!
Physical Address
If you need to visit, here’s where to go:
- Corporate Office Address: Jaipur, Rajasthan, India.
- Local Branches: Check their website for nearby branches!
Online Forms
Fill out these forms for ease:
- Contact Forms: Got a question? Use the online form.
- Feedback Forms: They welcome your thoughts!
Mobile Apps
In this digital age, mobile apps make it easier:
- In-App Support: Get help while using the app.
- Push Notifications: Stay updated with alerts!
Fun Facts about AU Small Finance Bank
- Did you know AU Bank started its journey in 1996?
- They got a license for a small finance bank from the Reserve Bank of India in 2016.
- AU Bank has over 700 banking outlets across India!
- It’s been recognized for its customer service and innovative banking solutions!
- The bank was founded in Jaipur, Rajasthan, and remains headquartered there!
Common Questions & Quick Answers (FAQs)
-
Q: How do I reset my password?
A: Just hit 'Forgot Password' on the login page, follow the prompts!
-
Q: What to do if my card is lost?
A: Call the customer care number immediately!
-
Q: How can I balance my account?
A: Log in to your account online or check the app!
-
Q: Can I open a bank account online?
A: Yes! Their website has a simple process for that!
-
Q: What to do for technical issues?
A: Use the help section on their website or contact support!
